Current Openings
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workAssistant Manager GSS
Job Description
Responsibilities
- Monthly/annual finalization of financial statement
- Preparing and maintaining statutory books of accounts with hands-on experience in handling taxation and auditing-related matters.
- Managing day-to-day accounts-related activities in coordination with internal/ external departments for smooth financial operations.
- Budgeting and forecasting
- Developing a good Accounting System with Internal control
- Hands-on experience on Tally and ERP (preferably Navision)
- Managing accounts payable, accounts receivable, Sales/purchase accounting, inventory management, payroll accounting, fixed assets accounting, inter-company/branch reconciliation, etc.
- Managing VAT & GST and its accounting thereof.
- Working Knowledge of Dubai & Singapore local laws.
- Coordination with Auditors/ consultants engaged by the company.
- Has worked in the Middle Back office Accounting team
Desired Qualification
- Degree in finance, accounting, or a related field
- A minimum of 4 years of experience
- Outstanding client service, communication and organizational skills
- Ability to work collaboratively internally and with other charter schools
Skills & Abilities
- Well organized with good verbal, written, and interpersonal skills
- Work effectively with staff and public
- Work independently
- Organize tasks, set priorities, meet deadlines, and manage multiple tasks
- Demonstrate good judgment and good problem-solving skills
- Respond appropriately to evaluation and changes in the work setting
Please send us your CV at careers@fnp.com
Apply Now -
workArea Manager
Job Description
Position Description
- Identify areas/cities to go for
- Meeting the potential franchisees in the region
- Coordination with the central kitchens for the smooth operations and b2b supplies
- Ensuring e-com business volumes are given in proportion in the region
- Outlets upkeep Monthly audits/nps/pnl/Inventory checks
- Coordinating with HO for chef training
- Planning occasional standardized decorations
- Ensuring timely n smooth openings of new outlets
- Identifying local vendors in the region
- Local Store Marketing in coordination with regional partners
Skills and Competencies
Should be at the the same position for 3- 5 years (Franchising and retail operations QSR background) Know the local language Should be from South Region /West Region
Gender Specification
Male
Total Work Experience
3-10 Years
Please send us your CV at careers@fnp.com
Apply Now -
workAssistant Manager Decor Sales
Job Description
The ideal candidate is a team player who will be responsible for working with clients in Weddings business areas. The job needs candidates flexible with working hours, true sales enthusiasts with target oriented mind-set and have the ability to think out of the box. Event or wedding background experience will be an added advantage.
Duties and Responsibilities
- Respond/Generate sales enquiries.
- Proactively sell Design & Decor services to new clients
- Proactive account management of existing clients to grow revenue Supervise enquiry
- handling process to ensure effective conversion rate
- Work closely with the internal departments
- Provide regular reports to senior management team
- Contribute to budgeting process.
- helpful if has knowledge of decor software
Skills and Competencies
- 2-3 Years of work experience in the field of Web Analytics.
- Bachelor’s or equivalent experience is preferred
- Experience in working in Events Background
- Own vehicle will be an added advantage
- Client handling and Client relationship experience will be beneficial.
Please send us your CV at careers@fnp.com
Apply Now -
workAssistant Manager Decor
Job Description
The ideal candidate is a team player who will be responsible for working with clients in Weddings business areas. The job needs candidates flexible with working hours, true sales enthusiasts with target oriented mind-set and have the ability to think out of the box. Event or wedding background experience will be an added advantage.
Duties and Responsibilities
- Create and present design concepts using detailed PowerPoint presentations.
- Develop ideas to form new decor themes.
- Oversee and manage the Decor of the event venue.
- Work with the Creative team to design the Wedding Stationery.
- Manage event operations of the welcome desk to provide quality service to guests.
- Organized, confirmed, processed, and conducted all guest check-ins/check-outs, room hampers, requests, changes, and cancellations.
- Address and resolve guest problems/complaints and liaise with management to correct issues.
- Assist Event Planners in all planning and execution of events.
- Coordinate with vendors and guests regarding Event Logistics.
Skills and Competencies
- 2-3 Years of work experience in the field of venue designing/wedding designing.
- Bachelor’s or equivalent experience is preferred
- Experience in working in Events Background
- Own vehicle will be an added advantage
- Client handling and Client relationship experience will be beneficial.
Please send us your CV at careers@fnp.com
Apply Now -
workAssistant Manager Relationship
Job Description
The ideal candidate is a team player who will be responsible for working with clients in Weddings business areas. The job needs candidates flexible with working hours, true sales enthusiasts with target oriented mind-set and have the ability to think out of the box.
Duties and Responsibilities
- Good communication skills
- Candidate should be humble and patient with the client.
- Vendor management with existing vendors
- Flexible with timings
- Candidate will be given preference if he/she has an experience in Events.
Skills and Competencies
- 2-3 Years of work experience in the field of Sales (Event/Wedding background is added advantage).
- Bachelor’s or equivalent experience is preferred
- Experience in working in Events Background
- Own vehicle is a must
- Client handling and Client relationship experience will be beneficial.
Please send us your CV at careers@fnp.com
Apply Now -
workBusiness Development Manager
Job Description
Position Description
- Provide leadership around planning, roadmaps and execution
- Work with various internal teams (e.g. supply chain, fulfilment centre, system teams) to help drive tools and process improvements that affect selling partner management workflows
- Participate in business/stakeholder reviews
- Mentor and guide to manage quality, improve process efficiency and minimize variation, conceptualize, design and deliver training to the team
- Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives
Duties and Responsibilities
- Process Excellence to impact business KPIs
- Defining retail process excellence benchmarks and Make delivery tools in alignment with organizational goals/expectation
- New initiatives
- Work with various functional teams on new projects/initiatives.
- Ability to scale up for a larger number of stores
- Suggest new ideas/best practices in FOFO model
- Market intelligence to compare other retail brands in Franchise operations
Skills and Competencies
- .Demonstrated proactive approaches to problem-solving with strong decision-making capability
- Highly resourceful team-player, with the ability to also be extremely effective independently
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrate the highest level of customer/client service and response
- Demonstrated ability to achieve high-performance goals and meet deadlines in a fast-paced environment
- Forward looking thinker, who actively seeks opportunities and proposes solutions
Gender Specification
Male
Total Work Experience
3-10 Years
Please send us your CV at careers@fnp.com
Apply Now -
workContent Editor
Job Description
We are looking for a Content Editor to research, write, proofread and publish online content.
Duties and Responsibilities
- Write blog posts and marketing copy to promote our products and services
- Proofread, re-structure and edit articles by content writers
- Update our website and social media pages with new content
- Craft and send our monthly newsletter
- Interview industry professionals and use online sources to research topics
- Improve illustration in collaboration with marketing and design teams
- Optimize published pieces using SEO guidelines
- Manage the editorial calendar and ensure timely publication
- Generate new ideas around industry-related topics
- Monitor web traffic and user engagement (e.g. bounce rates)
Skills and Competencies
- Proven work experience as a Content Editor, Web Editor or similar role
- Portfolio of published work
- Excellent writing and editing skills in English
- Attention to detail
- Hands-on experience with Content Management Systems (e.g. Word Press)
- Familiarity with SEO and keyword research
- Team spirit
- BSc in Marketing, Journalism, Communications or related field
- 2-3 Years of work experience in the field.
- Female candidate will be preferred.
Please send us your CV at careers@fnp.com
Apply Now -
workManager Alliances Partnerships
Job Description
The Alliance Manager will be responsible for managing and growing our business partnership and aligning our business goals. Looking for a Passionate Individual with 5+ years of experience to grow our relations with large clients and partners.
What We Are Looking For?
- Good Communication skills
- Highly self-directed and resourceful with the ability to work independently, while also being a productive team player
- Demonstrate accountability and ownership over duties
- Demonstrate ability to communicate and collaborate successfully across diverse organizations and personnel
Duties and Responsibilities
- On- board new partners, agencies, and direct clients. Integrate with their systems, launch campaigns, and analyze performance.
- Upsell existing partners and maintain relationships with key contacts across the world.
- Communicate new features and products available to set of clients.
- Partner with accounting team to generate invoices and ensure swift payment.
- Track and measure all client conversations and analyze trends across clients.
- Closely work with the management team towards conceptualizing and building the right product strategies.
- Work on strategic partnerships to help the product scale further.
- Actively look out for new opportunities in the space and incorporate the same into our products.
- Clear understanding of Web, Affiliate and Mobile advertising space.
Please send us your CV at careers@fnp.com
Apply Now -
workKey Account Management
Job Description
To ensure brands have the best visibility on the food ordering platform by looking at key metrics like Mark Food Ready, Order Acceptance Rate, Cancellations, and many more that affect ratings and rankings of the brand. With the help of data-driven decisions, suggestive measures would be communicated to the brand to help them grow.
Responsibilities Insight
- Help with revenue targets to sell advertisement products like in-app positions, banners, and listings that helped brands gain visibility. Also accountable for enhancing the participation of maximum brands of the portfolio on various marketing campaigns that are deemed fit to the cuisine, menu prices, and unique offerings.
- New Products launches via CMS for all brands in different platforms like Swiggy, Zomato, magicpin, Amazon & Eatsure app etc.
- Tracking all the sales reports to be prepared on time for all Brands.
- New kitchen & brand launch on its own platform as well as different platforms.
- Working on the order rejection through the panel and analyzing the rejection growth
- Find low-performance kitchens and take action accordingly.
- ON_OFF Products and inventory data analysis.
- Solve Operation queries through the DB using SQL Queries.
- Co-ordination with Third Party teams to discuss the issues & Onboarding of outlets.
- Maintaining products & collection tracker.
- Build relationships with the Brand manager ,Area Managers, Zonal Manager, IFC , Supply chain and 3rd party vendors.
About FNP
Ferns & Petals (FNP) is the leader and pioneer of the concept of gifting in India. Started in 1994 as a Flower Shop in Delhi, we have over 400 outlets all over India, delivering across 500+ cities. We also have an international presence in UAE, Singapore, Qatar, Malaysia, Indonesia, Germany, New Zealand, Australia, etc. with further plans for quick expansion.
Please send us your CV at careers@fnp.com
Apply Now -
workManager GSS
Job Description
Responsibilities
- Monthly/annual finalization of financial statement
- Preparing and maintaining statutory books of accounts with hands-on experience in handling taxation and auditing-related matters.
- Managing day-to-day accounts-related activities in coordination with internal/external departments for smooth financial operations.
- Budgeting and forecasting
- Developing a good Accounting System with Internal control • Hands-on experience on Tally and ERP (preferably Navision)
- Managing accounts payable, accounts receivable, Sales/purchase accounting, inventory management, payroll accounting, fixed assets accounting, inter-company/branch reconciliation, etc.
- Managing VAT & GST and its accounting thereof.
- Working Knowledge of Dubai & Singapore local laws.
- Coordination with Auditors/ consultants engaged by the company.
- Has worked in the Middle Back office Accounting team
Desired Qualification
- Degree in finance, accounting, or a related field
- A minimum of 4 years of experience.
- Outstanding client service, communication, and organizational skills
- Ability to work collaboratively internally and with other charter schools
Skills And Abilities
- Well organized with good verbal, written, and interpersonal skills
- Work effectively with staff and public
- Work independently
- Organize tasks, set priorities, meet deadlines, and manage multiple tasks
- Demonstrate good judgment and good problem-solving skills
- Respond appropriately to evaluation and changes in the work setting
Please send us your CV at careers@fnp.com
Apply Now -
workManager Consumer Insights
Job Description
The person will be responsible to lead the planning & implementation of research activities wherever consumer feedback is needed across Product, marketing campaigns, creative development & innovation Tasked to deliver insights that drive growth.
Key Responsibilities
- Leading the efforts to collaborate with Marketing, Product, Design and different category teams achieve their business and research objectives by collaborating on their problem statements.
- Identifying ideal methodology and providing oversight on the data collection process and analytic work plan to ensure all available information is generated to support business needs
- Organize, moderate and facilitate customer interactions as well as conduct studies through various other methodologies.
- Documenting general online and customer mindset, behavior, habits, trends and presenting of observations and learning’s as useful knowledge that is actionable by teams.
- Work with internal stakeholders and external agencies as needed.
- Creating a Customer Oriented Mind-set in the teams.
Skills and Experience
- Should have a degree in Marketing, Business Administration or a related field.
- Prior experience within a similar role, of managing a wide range of qualitative and quantitative research.
- Keen observation & Strong analytical skills to decipher consumer behavior & category trends, with aim of guiding/influencing decision-making of the business teams
- Strategic thinker with good communication and presentation skills.
- Understanding of online services, the Internet, and consumer software markets.
- The ability to work in a fast-paced cross-functional team environment is a must.
- 6 to 9 years of experience (At least 5+ years of relevant experience)
- Excellent Communication Skills
- Clarity of Thought (Sequential/logical presentation in explaining a subject matter)
- Adaptability/Flexibility to change (New ideas/ new concepts)
- Some exposure to market research/consumer insights in online/offline business.
- Experience from ecommerce or the B2C industry is preferred.
Please send us your CV at careers@fnp.com
Apply Now -
workSenior Sales Marketing Manager Weddings
Job Description
The ideal candidate is a team player who will be responsible for working with clients in Weddings business areas. The job needs candidates flexible with working hours, true sales enthusiasts with target oriented mind-set and have the ability to think out of the box. Event or wedding background experience will be an added advantage.
Duties and Responsibilities
- 5-7 year of experience in wedding Decor and themed events
- Good at writing and verbal communication
- Own conveyance preferred
- Should be flexible with timing.
- South Delhi resident preferred
- Should be able to generate high quality leads
- Acquire new clients
- Should have excellent client servicing skills
- Should be capable in making ppt.
- Full time position only
Skills and Competencies
- 2-3 Years of work experience in the field of venue designing/wedding designing.
- Bachelor’s or equivalent experience is preferred
- Experience in working in Events Background
- Own vehicle will be an added advantage
- Client handling and Client relationship experience will be beneficial.
- Female candidates preferred
Please send us your CV at careers@fnp.com
Apply Now -
workVenue Designer Weddings
Job Description
The ideal candidate is a team player who will be responsible for working with clients in Weddings business areas. The job needs candidates flexible with working hours, true sales enthusiasts with target oriented mind-set and have the ability to think out of the box. Event or wedding background experience will be an added advantage.
Responsibilities
- Create and present design concepts using detailed PowerPoint presentations.
- Develop ideas to form new decor themes.
- Oversee and manage the Decor of the event venue.
- Work with the Creative team to design the Wedding Stationery.
- Manage event operations of the welcome desk to provide quality service to guests.
- Organized, confirmed, processed, and conducted all guest check-ins/check-outs, room hampers, requests, changes, and cancellations.
- Address and resolve guest problems/complaints and liaise with management to correct issues.
- Assist Event Planners in all planning and execution of events.
- Coordinate with vendors and guests regarding Event Logistics.
Skills and Competencies
- 2-3 Years of work experience in the field of venue designing/wedding designing.
- Bachelor’s or equivalent experience is preferred
- Experience in working in Events Background
- Own vehicle will be an added advantage
- Client handling and Client relationship experience will be beneficial.
- Female candidates preferred
Please send us your CV at careers@fnp.com
Apply Now -
workPrincipal Product Analyst
Position Summary:
This Position is for the E-Commerce business vertical. The hire for this position will be part of the Business Intelligence Team. The ideal candidate is a team player who will be responsible for working with company data in various business areas.
Duties and Responsibilities
- Provide opportunities to the Product/ Design team to improve Web Site Engagement.
- Work with the tech team to incorporate Events across the website.
- Desktop, mobile and Apps - Provide Funnel analysis, Segment analysis and other drill downs at Landing pages.
- Work closely with the Marketing team to reduce Bounce Rate and increase campaign performance
Top 3 KRA's
- Improve Website Conversion and Engagement rate.
- Decline Bounce rate.
- Drive Revenue through Add-Ons and other product features.
Skills and Competencies
- 4-7 Years of work experience in the field of Web Analytics.
- Bachelor’s/Master’s in Engineering, Computer Science or equivalent experience is preferred
- Experience in working on Product/ Web Analytics
- Google Analytics/ Adobe Analytics (must have)
- Strong coding skills to automate regular business reports and Good.
- Strong Google Analytics/ Adobe Analytics skills to manipulate and extract data
- Business Acumen to produce relevant metrics and insights
- High proficiency in Microsoft Excel features to convert raw data into meaningful views
- Functional knowledge in Ecommerce (must have)
Please send us your CV at careers@fnp.com
Apply Now -
workSocial Media Managere.Com Business
Role Summary:
We are searching for a talented social media manager to represent our company by building a social media presence for our brands. The social media manager will be required to run advertising campaigns and drive engagement by creating high-quality original content. You should also engage influencers, manage our community by responding to comments, and oversee our customer service across all platforms.
KRA
- Running company social media advertising campaigns.
- Formulating high-quality novel was written and visual content for each social media campaign.
- Building a social media presence by maintaining a solid online presence.
- Monitoring the company's brand on social media.
- Building brand awareness by engaging relevant influencers.
- Managing our online communities to ensure respectful and appropriate engagement.
Qualification & Experience
- Any Graduate with relevant years of experience.
- Social media marketing experience.
- Experience developing social media strategies.
- Experience working with and developing a marketing plan.
- Ability to develop the right voice for each social media platform.
- Proven ability to build social media communities.
- Understanding of graphic design principles.
- Experience as a Brand Manager on social media.
- Ability to measure the success of campaigns.
Please send us your CV at careers@fnp.com
Apply Now -
workSr. Tableau DeveloperE-commerce
Role Summary:
This Position is for the E-Commerce business vertical. The hire for this position will be part of the Business Intelligence Team and will handle the global vertical. The ideal candidate is a team player who will be responsible for working with company data in various business areas. Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment.
KRA's / KPI’s:
- Availability to Real Time and Accurate data for major Business KPIs and Splits to all Stakeholders
- Improve speed of Tableau Dashboards to get refreshed in 5 secs
- 0 discrepancies between various Tableau Dashboards
Duties and Responsibilities:
- Develop High performing Dashboards in Tableau to provide Real time numbers, Trends and Data
- storyline to the Stakeholders
- Manage Tableau Server, space, cost and speed.
- Manage all Reports/ Dashboards created/ stored in Tableau. Remove any unwanted report
- Manage Optimize Tableau Licenses among various teams
Skills and Competencies:
- At least 5 years’ experience in Tableau, Dashboards and Data Storylines
- Prior experience of having worked in analytics environment
- SQL and Tableau (must have)
- Functional knowledge in Ecommerce (must have)
- Ability to structure projects/engagements for the team
- Strong verbal and written communication and presentation skills
- Strong aptitude along with good academic and professional background
Please send us your CV at careers@fnp.com
Apply Now -
workCategory LeadE-commerce
Role Summary:
This Position is for the e-Commerce business vertical, the hire for this role will be the part of Category Management team and will be responsible to manage a specific category from product planning till it goes live. Keeping a track of category sales, hygiene, GMV, CR% and NPS etc.
Duties & Responsibilities
- Research & analyze data and market insights
- Search for insights into consumer needs and wants
- Planning & implementing long term development strategies for product categories
- Analyzing assortment gaps & onboarding brands, vendors, merchants to bridge the gaps
- Build & maintain long term relationship with suppliers and partners
- Design exit strategies for unsuccessful categories
- Ensuring product availability
- Collaborating with digital marketing team to increase visibility and online promotions
- Strategic planning and owning occasion and Festive sales
Skills and Competencies:
- Candidate who has 2 -5 years of Ecommerce experience (preferable marketplace or Remove shipment model) in categories like Home & Kitchen, Home Furnishing, Home Décor, Cosmetics, Perfumes and Fragrances, Toys and Games, Mobile Accessories, Jewellery and
- Fashion Accessories
- Ready to challenge status Quo
- Self-motivated and result oriented
- Strong interpersonal skills
Please send us your CV at careers@fnp.com
Apply Now -
workAGMProcurement
Role Summary:
This position is for Retails division of Ferns n Petals. The hire in this position will be a part of the warehousing team. The ideal candidate will be responsible for identifying and fostering a relationship with our suppliers and vendors. You will also oversee the implementation of the supply and production strategies.
Duties and Responsibilities:
- Streamline procurement processes
- Forecasting jointly, do this activity with different warehouse managers. P.P optimization/research and should be able to find better/economical supplier. Taking care of Product Pricing and negotiation
- Authorize and evaluate goods receipt, and ensure adherence to quality
- Ensure adequate stock levels
- Support and coordinate with the various departments particularly with accounts with ease
- Record all transactions and periodically conduct ageing analysis
- Research and evaluate potential vendors and suppliers
- Track incoming inventory, delivery arrival time, and note actual arrival time
- Organize and Edit database of suppliers, delivery times, invoices, and quantity of supplies
Essential Criteria
- Graduate/Diploma – 15 to 18 Years of Experience.
- Exposure to procurement from international market will be an added
- Well versed with Technology (ERP, PO generation. Invoice and GST )
- Good Vendor network in Domestic
- Should be from Packaging material background
- Team management.
Please send us your CV at careers@fnp.com
Apply Now -
workLeadUX Designer
Role Summary:
This position is for the eCommerce division of FNP based at HO-Delhi. We are looking for a UX Designer that meet user’s needs. You will combine interfaces and workflows to enhance user experience.
In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UX is essential. Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.
Job Description
- Considering existing applications and evaluating their UX (user experience) effectiveness
- Considering the human-computer interaction (HCI) element of a design
- Using online tools, such as screen readers, to aid their research
- Running user testing of applications, software and websites
- Defining interaction models, user task flows, and UI (user interface) specifications
- Communicating scenarios (hypothetical users), end-to-end experiences, interaction models, and screen designs to other people working on a product
- Working with creative directors and visual designers to incorporate a visual or brand identity into the finished product
- Developing and maintaining design wireframes (basic mock-ups of applications) and specifications.
- Web Vitals understanding to improve the overall customer experience
- Understanding of Latest tech trends and device-specific understanding for enhancing usability and accessibility with measurable metrics.
Key skills
- Artistic eye for design
- Ability to think creatively
- Mathematical aptitude and strong problem-solving skills
- Understanding of Front-end Technologies
- Excellent organizational, time and project management skills
- Accuracy and attention to detail
- An understanding of the latest trends and their role in a commercial environment
- Self-development skills to keep up to date with fast-changing trends
- Professional approach to time, costs, and deadlines
Please send us your CV at careers@fnp.com
Apply Now -
workWeb AnalystE-Com business
Role Summary:
This Position is for the E-Commerce business vertical. The hire for this position will be part of the Business Intelligence Team and will handle the global vertical. The ideal candidate is a team player who will be responsible for working with company data in various business areas.
Duties and Responsibilities
- Provide opportunities to Product/ Design team to improve Web Site Engagement.
- Work with tech team to incorporate Events across the website.
- Desktop, mobile and Apps - Provide Funnel analysis, Segment analysis and other drill downs at Landing pages.
- Work closely with Marketing team to reduce Bounce rate and increase campaign performance
Top 3 KRA's
- Improve Website Conversion and Engagement rate.
- Decline Bounce rate.
- Drive Revenue through Add-Ons and other product features.
Skills and Competencies
- 5-7 Years of work experience in the field of Web Analytics.
- Bachelor’s/Master’s in Engineering, Computer Science or equivalent experience is preferred ·
- Experience in working on Product/ Web Analytics ·
- Google Analytics/ Adobe Analytics (must have).
- Strong coding skills to automate regular business reports and Good.
- Strong Google Analytics/ Adobe Analytics skills to manipulate and extract data ·
- Business Acumen to produce relevant metrics and insights ·
- High proficiency in Microsoft Excel features to convert raw data into meaningful views ·
- Functional knowledge in Ecommerce (must have).
- Strong verbal and written communication and presentation skills.
- Strong aptitude along with good academic and professional background
Please send us your CV at careers@fnp.com
Apply Now -
workBusiness AnalystE-Com business
Role Summary:
This Position is for the E-Commerce business vertical. The hire for this position will be part of the Business Intelligence Team and will handle the global vertical. The ideal candidate is a team player who will be responsible for working with company data in various business areas. Specific responsibilities include reporting metrics, analyzing methodologies, suggesting operation improvements, and building proposal evaluations in a cross-functional environment.
Duties and Responsibilities Insights:
- Helping develop reports and analysis.
- Generating reports from single or multiple systems.
- Training end-users on new reports and dashboards.
- Providing technical expertise in data storage structures, data mining, and data cleansing.
- Cross functional engagements with various stakeholders
Top 3 KRA’s:
- Reduce TAT of Business Reports to Auto Edit Daily.
- Provide data to various teams within 48 hours.
- Real time Reporting for various teams for effective Decision making - Reducing discrepancies in data to less than 5% variation
Skills and Competencies:
- Prior experience of having worked in analytics environment.
- Functional knowledge in Ecommerce (must have).
- SQL and Advanced Excel (Must Have).
- Python/R and Tableau (Good to Have).
- Ability to structure projects/engagements for the team.
- Strong verbal and written communication and presentation skills.
- Strong aptitude along with good academic and professional background.
Please send us your CV at careers@fnp.com
Apply Now -
workSr.Data AnalystE-Com business
Role Summary:
This Position is for the E-Commerce business vertical, the hire for this position will be part of the Business Intelligence Team. The ideal candidate is a team player who will be responsible for working with company data in various business areas.
Top 3 KRA's
- Creation of models to improve Bottom line.
- Work on Business KRAs and suggest strategies to decline Marketing Cost and COGS.
- Optimize the operations to improve Serviceability and NPS
Duties and Responsibilities:
- Provide Detailed Analysis like Segmentation, Clustering, Customer Scorecard, LTV.
- Work closely with Marketing team to go deeper into Customer profiling and Make re-engagement Campaigns.
- Design Customer Behavior Scorecard, Likability, Recommendation Engine, Serviceability and other Models to improve Ticket Size and Items in Cart.
- Helping develop reports and analysis.
- Generating reports from single or multiple systems.
- Training end-users on new reports and dashboards.
- Providing technical expertise in data storage structures, data mining, and data cleansing.
- Cross functional engagements with various stakeholders
Skill & Competences:
- 5 Years of work experience in the field of Analytics.
- Bachelor’s/Master’s in Engineering, Computer Science or equivalent experience is preferred.
- Experience in working on Marketing Analytics.
- Prior experience of having worked in analytics environment.
- Functional knowledge in Ecommerce (must have).
- Python/R and Tableau (must have).
- Strong SQL and Tableau skills to manipulate and extract data.
- Business Acumen to produce relevant metrics and insights.
- High proficiency in Microsoft Excel features to convert raw data into meaningful views.
- Strong coding skills to automate regular business reports and Good Tableau skills to Make data understandable.
Please send us your CV at careers@fnp.com
Apply Now -
workManagerMDM
Role Summary
This Position is for the E-Commerce business vertical. The hire for this position will be part of the Business Intelligence & Data Analytics Team and will handle the global vertical.
Primary Duties & Responsibilities:
- Ensures master data integrity in key systems as well as maintaining the processes to support the data quality.
- Identifies areas for data quality improvements and helps to resolve data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies
- Ensures quality of master data in key systems, as well as, development and documentation of processes with other functional data owners to support ongoing maintenance and data integrity.
- In collaboration with subject matter experts and data stewards, defines and implements data strategy, policies, controls, and programs to ensure the enterprise data is accurate, complete, secure, and reliable.
- Provides assistance in resolving data quality problems through the appropriate choice of error detection and correction, process control and improvement, or process design strategies collaborating with subject matter experts (SMEs) and data stewards.
- Manages, analyzes, and resolves data initiative issues and manages revisions needed to best meet internal and customer requirements while adhering to published data standards.
Essentials:
- Bachelor's degree or equivalent combination of education and experience.
- Bachelor's degree in information science, data management, computer science or related field preferred.
- Seven or more years of experience in data analysis or computer programming.
- Experience working with industry standards, regulations, and guidelines in database warehousing and other relevant systems.
Please send us your CV at careers@fnp.com
Apply Now -
workProduct Manager
JOB DESCRIPTION
Responsibilities:
- Product Management for FNP.com/FNP.ae/FNP.sg
- Collaborate with Developers, Business users & Call Centre team / Partner Team for visualizing requirements better.
- Defining features and requirements, Visualize, Plan; Execute/drive POCs for data configuration where needed. And Building Roadmaps.
- Recommends the nature and scope of present and future product lines by reviewing requirements specifications for new product ideas.
- Support training to supporting operation team/QA/Backend Team/Partners
- Coordinate with back-end developers in integrating with front-end/back-end configuration.
- Perform analysis / debugging of issues/ data configuration in production systems during troubleshooting / escalating issues for bug fixing. UAT & Live testing / Perform (pre/post development) cross-browser/devices compatibility test.
- Handling Team Responsible for data-mapping, backend configuration & production
support on mentioned properties.
- Fnp.com (Web/Mobile/App)
- Fnp.ae (Web/Mobile/App)
- Fnp.sg (Web/Mobile/App)
- International (Web/Mobile/App)
- Affiliate/Market Place Corporate
Experience & Qualifications:
- 4-10 years Experience
- MBA in Marketing will be an added advantage, but not mandatory
- The person has to be from an e-commerce background, preferably in FMCG/Retail sectors
- Backend product management is preferred
Please send us your CV at careers@fnp.com
Apply Now -
workFranchise Development Manager
Role Summary
This position is for Retails division of Ferns n Petals. The hire in this position will be a part of the Franchise network expansion team.
Responsibilities:
- Franchise Network expansion & implement franchise norms.
- Manage relationships with existing franchisees in multiple cities.
- Responsible for a business plan and proposition of the brand.
- Vet potential franchise partners.
- Negotiate the terms and conditions of each franchise agreement.
- Develop business plans with potential partners.
- Maximize sales and expansion opportunities, and ensure that standards are met as well as deliver sales/profit targets.
- Update franchise contracts in existence.
- Manage a small team of internal franchise operations personnel.
- Plan the distribution and logistics process.
- Accept responsibility for central communication and assets to franchise partners to ensure all retail principles, store layouts, the recruitment/training of team members and the overall brand proposition meet the brand standards.
- Accept responsibility for all market sales, key performance indicators, trade and marketing calendar that underpin the annual territory business plan.
- Set merchandising and pricing strategies in line with the local marketplace.
- Ensure protection of the brand through compliance with the legal agreement and trading terms and conditions.
Essential Criteria
- 6+ years experience as a retail franchisor - finding, appointing and managing appropriate franchisees in new territories. Also, Experience in managing a company-owned store. Demonstrable track record of success. Likely to have experience of building and driving a Franchise business from scratch or early phase.
- Highly credible commercial professional with international franchising experience and ideally live target contacts.
- An innovative mindset to spot new opportunities.
- Strong presentation and communication skills.
- Strong negotiation skills.
- Strategic thinker.
Please send us your CV at careers@fnp.com
Apply Now -
workProduct Head
Role Summary
We are looking for a Product Head who will drive new product initiatives on Ferns N Petals. This individual will live and breathe the product and will need to understand our customers better than anyone. The spectrum of your tasks ranges from innovative product innovations to optimizing the efficiency of products. In addition to this, you will lead a team of product managers, develop visions and sustainable strategies in order to build on the success in close co-operation with all company departments. The ideal candidate is both strategic and detail-oriented, has proven product management experience, and is equally comfortable working with all stakeholders. The work environment is fast-paced and result oriented.
Responsibilities:
- Generate new product ideas, enhancements to the existing product by collating requests from both internal stakeholders and customers (looking at customer feedback, analytics data etc)
- Assist in developing product strategy and roadmap for FNP product. The product roadmap is created by analyzing and prioritizing projects, determining the product design & development effort and looking at ROI w.r.t effort involved and gains envisaged.
- Create functional and UI specifications, business cases, and wireframes, conduct specification reviews with internal stakeholders and development teams, and be the main contact for the specifications during the software development, implementation & rollout phases.
- Interface with all relevant stakeholders to drive timely, seamless, and successful rollouts.
- Define, track, and improve key product metrics and monitor those metrics. Collate and analyze key daily/weekly /monthly data on various features performance and report key findings.
- Analyze internal systems and recommend software enhancements to improve productivity.
- Create and maintain relevant product documentation for various internal customers.
What You Should Have?
- Excellent analytical and quantitative skills; ability to make decisions backed up by data and metrics.
- Acumen to guide business goals through roadmaps and define new product features and strategies.
- Attention to detail with proven ability to manage multiple projects, competing for priorities simultaneously.
- Positive, pro-active attitude with a willingness to anticipate and manage change in a highly dynamic environment.
- Flair for good user experience leading to better usability and user interaction across various form factors/devices.
- Ability to empathize with stakeholders and customers alike to deliver "right" solutions.
- Understanding of online services, the Internet, and consumer software markets. Appreciation for online games is highly desirable.
- The ability to work in a fast-paced cross-functional team environment is a must.
- Proven ability to create business cases, detailed functional specifications, and wireframes, with an excellent track record of developing and launching online products.
Please send us your CV at careers@fnp.com
Apply Now -
workManagerProcess Excellence
Role Summary:
The hire for this position will be a part of the E-Commerce business vertical and will directly report to Chief Operating Officer - eCommerce. The incumbent will be accountable for driving business process excellence and deliver business results. Will Coach, mentor, and train the team in the methods and process improvement tools to increase the organizational capability to respond to problems.
Essentials
Significant change management experience within transformational and highly transactional environments focused on delivering top-line and bottom-line results would be helpful.
Primary Duties & Responsibilities:
- Develop and implement a "best-in-class" continuous improvement strategy to enhance the Process Excellence function by defining standards and governance, tools, and methodology to build on executive engagement.
- Identify, plan and implement multiple projects, studying ways ( across multi-functions)to make improvements to one or many steps to increase productivity, reduce costs, time management and recommend solutions that align with business priorities.
- Measure, analyze, and evaluate existing processes, collect data to identify root causes, perform a cost-benefit analysis, and identify improvement opportunities develop metrics with KPIs to measure critical success factors.
- Research process improvement tools, techniques, and technology to determine potential impact and opportunities to provide additional value to the organization.
- Develop and design documents including training manuals, process outlines, flowcharts, checklists, templates, and implementation procedures.
- Facilitate process improvement meetings and workshops, including business process reengineering sessions, brainstorming sessions and various process improvement events.
- Participate in NPS improvement project as a key state holder
Please send us your CV at careers@fnp.com
Apply Now -
workContent WritereCommerce
Role Summary:
This Position is for the E-Commerce business vertical. The hire for this position will be part of the Content Marketing team and will handle the domestic vertical.
Responsibilities:
Why do we need this, in a nutshell?
To amplify the search traffic of FNPs gifting range with well-woven keyword writing and thoughtful long-form content in form of blogs, editorials, journals, etc.You’re proficient with::
- Following the content marketing approach for writing Articles and Blogs for all portals
- Meeting other SEO writing assignments as and when they arise on a regular basis.
- Writing various format
Experience & Skillsets:
- Total 3-4 yrs. of work experience
- Experience of having worked with E-Commerce & Retail industry would certainly add some brownies, but not mandatory.
- Excellent communication skills
Please send us your CV at careers@fnp.com
Apply Now -
workConcept Graphic DesignereCommerce
Role Summary:
This Position is for the E-Commerce business vertical. The hire for this position will be part of the Content Marketing team and will handle the domestic vertical.
Responsibilities
Why do we need this, in a nutshell?
Stand out from the noise with fresh social media visual journeyYou’re:
Proficient with software like Photoshop, After effects & Illustrator Proficient at various formats of social media imagery Minimalistic, Quirky, Crisp, Motion graphics, Cinema graph, Anime, etc. Understand the chaotic world of social media today; pick the trends like pixaloop, prisma, etc., piggyback on viral-worthy content.
Experience & Skillsets:
- Total 3-4 yrs. of work experience
- Experience of having worked with E-Commerce & Retail industry would certainly add some brownies, but not mandatory.
Please send us your CV at careers@fnp.com
Apply Now -
workCopy WritereCommerce
Role Summary:
This Position is for the E-Commerce business vertical. The hire for this position will be part of the Content Marketing team and will handle the domestic vertical.
Responsibilities
Why do we need this, in a nutshell?
Stand out from the noise with fresh content brewing every minute, to resonate with the brand language of Ferns N Petals.You’re proficient with:
- Copywriting for digital mediums
- Internal & External Brand Communication Copies (Website banners, Emailer, Push notifications, Google Ads, affiliate copies, contests etc.)
- Creative Social Media copies, slogans, post descriptions for all SM channels
- Innovate Social & Trending concepts for the brand
- Cross functioning with the other teams inputs
- Understand the chaotic world of social media today, pick the trends, and apply!
Desired Candidate Profile:
- Total 1-5 yrs. of work experience
- Graduate in English /Mass Com/Journalism from a reputed institute. (P.G in mass com is an added advantage)
- Knowledge of Digital Marketing trends
- Excellent writing and communication skills
- Knack for wit-oriented content
Please send us your CV at careers@fnp.com
Apply Now -
workSocial Media PlannereCommerce
Role Summary
This Position is for the E-Commerce business vertical for Singapore location. The hire for this position will be part of the Content Marketing team and will handle the International vertical.
Responsibilities
Why do we need this, in a nutshell?
Seamless execution of content distribution of various Social and Content Marketing channels of FNP. A go-getter, social enthusiast, experimental & analytics-lover seeding conversations promptly.Skillsets:
- Working knowledge of various social media platforms & tools
- Strong turn-around on producing & posting of content
- Data-runner for everything social with in-built & free analytics tools
- Put together calendars, concepts, designs in one box to drive seamless community
- management
- Flexible to work with various functions for instant content creation
- Become a strong leg in driving strategy for all content marketing initiatives
- Someone who understands the Singapore consumer market behaviour.
Please send us your CV at careers@fnp.com
Apply Now -
workProduct WritereCommerce
Role Summary
This Position is for the E-Commerce business vertical. The hire for this position will be part of the Content Marketing team and will handle the domestic vertical.
Responsibilities
Why do we need this, in a nutshell?
To bring the goodness of FNPs gifting range in words and phrases of any and every catalogue.You’re proficient with:
- Understanding the product lifecycle in e-commerce and write accordingly
- Working experience as Writer
- Strong writing/editing/proofreading skills and an excellent portfolio
- SEO and catalogue writing best practices
Desired Candidate Profile:
- Total 1-5 yrs. of work experience
- Experience of having worked with E-Commerce & Retail industry would certainly add some brownies, but not mandatory.
- Excellent writing and communication skills
- Knack for wit-oriented content
Please send us your CV at careers@fnp.com
Apply Now