Terms of Use

Terms of Use

  • Website
  • Access to Website
  • User
  • Intellectual Property Rights
  • Your Account
  • Disclaimers, Limitations and Exclusions of Liability
  • Alteration Of Service Or Amendments To The Conditions
  • Events Beyond Our Reasonable Control
  • User Submissions
  • Indemnity
  • Copyright
  • Trademarks
  • License
  • Losses
  • Applicable Law
  • Local Laws
  • Entire Agreement
  • General
  • Important Notice to Webmasters
  • Contacting us

FNP's Privacy Policy forms part of the Terms of Use and can be found on the below mentioned link:
Privacy Policy

Website

www.fnp.com is a gifting website, owns and operated by FNP E Retail Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at FNP Estate, Ashram Marg, Mandi Road, Gadaipur, New Delhi-110030 (“FNP” or “we” or “company” or “our”), that allows its users to browse, select and order a gifting item for his loved one or relative or friend or family member or to the recipient as per the request of user.

These Terms of Use apply to all users of the Website. By accessing, viewing, or using this website, www.fnp.com, you indicate that you understand Terms, Conditions, Disclaimers and Polices available on this website and accept them as the legal equivalent of a signed, written contract, binding to you. If you transact on this website that shall be under the terms, conditions, disclaimers and policies on these website.

YOU ARE REQUESTED TO READ THESE TERMS OF USE WITH TERMS AND CONDITIONS, DISCLAIMERS AND POLICES CAREFULLY, BEFORE YOUR USAGE OR TRANSACTION ON THIS WEBSITE. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

Access to Website

FNP hereby provides its conditional permission for you to access the Website in accordance with these Terms of Use provided that you use the Website on your continued and absolute compliance with these Terms of Use. You shall not rent, transfer, assign, commercially exploit, resell or sublicense access to the service/products available on the Website to any third-party. You may only use this Website solely for (1) your personal, non-commercial use (2) you may download a single copy of the materials from the Website only for your personal, non-commercial home use. You agree not to use or launch, or cause to be used or launched, any automated/computerized/analog/hybrid system or program in connection with the Website or online ordering, including without limitation, publishing or distributing vouchers or codes, robots, spiders, offline readers, place pop-up windows over its pages, or otherwise affect the display of its pages and anything of similar nature. FNP reserves the right to revoke these exceptions either generally or in specific cases at any time.

You agree not to collect or harvest any personally identifiable information from the Website or use the communication systems provided by the Website for any commercial solicitation purposes. You agree not to solicit for any reason whatsoever any users of the Website with respect to their Submissions to the Website.

Except as expressly provided herein, you may not modify, copy, distribute, broadcast, transmit, reproduce, publish, license, transfer, sell, mirror, frame, deep link, or otherwise use any information or material obtained from or through this Website without the prior written permission of FNP.

We always try to provide you uninterrupted access to the website of Ferns N Petals and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

User

www.fnp.com can be used by a person who can be legally bound to contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use website only with the involvement of your parent or guardian.

Intellectual Property Rights

The Website contains many valuable intellectual properties including but not limited to trademarks and copyright materials used and owned by FNP, its affiliates and related entities. These trademarks are used to distinguish FNP’s quality products and services. These trademarks and related proprietary property are protected from reproduction and simulation under national and international laws and are not to be copied without the prior express written permission of FNP.

The text, graphics and Website’s html code (including flash files, java script etc.) contained in the Website are the exclusive property of FNP, its affiliates or related entities. Except where otherwise provided, the text, graphics and html code contained here shall not be copied, distributed, displayed, reproduced, adopted or transmitted in any form or by any means without the prior express written permission of FNP.

The Website may contain links to websites not maintained by or related to FNP. Hyper-text links are provided as a service to users and are not sponsored by or affiliated with this website or FNP. FNP has not reviewed the websites hyper-linked to or from this website and is not responsible for the content of any other website. These links are to be accessed at the user's own risk. FNP makes no representations or warranties about the content, completeness, or accuracy of these links or the websites hyper-linked to the Website. Furthermore, FNP does not implicitly endorse third-party websites hyper-linked to the Website.

The intellectual property on the Website, except all User Submissions (as defined hereinafter), including but not limited to the text, software, scripts, graphics, photos, logos, images, concepts, sounds, music, videos, interactive features and anything else capable of being copyrightable under the Applicable Law (Content) and the trademarks, service marks and logos contained therein (Trademarks), are owned by/licensed to FNP, subject to copyright and other intellectual property rights under the Applicable Laws and international conventions. Content on the Website is provided to you as is for your information and personal use only and shall not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of FNP or the respective owners, as the case may be. FNP reserves all rights not expressly granted in and to the Website and the Content. You agree not to engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of User Submissions of third parties obtained through the Website for any commercial purposes. If you download or print a copy of the Content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with security related features of the website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Website or the Content therein. The contents of the Website are Copyright (c) 2005-2022 Ferns 'N' Petals All rights reserved.

Regarding the use of trademarked names in metatags and/or hidden text, we have a no-tolerance policy. The use of trademarked names in metatag keywords is trademark infringement, and the use of trademarked terms in page text, metatags, and/or hidden text for purposes of gaining higher rankings from search engines is unfair competition.

Linking to any FNP web page is prohibited and is subject to a prior permission from FNP. Framing the FNP website with links, advertisements and/or other information not originating from the FNP website is expressly prohibited.

Your Account

When you use our website and register with us by providing your personal details, you consent to receive communication from us periodically. If you use the Website and register here, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your equipment i.e computer, laptop, tablet, mobile phone etc., and you agree to accept responsibility for all activities that occur under your account or password. We are not responsible to carry your transactions as per the details provided by you and saved on our system. You are responsible to keep your data updated all the time. FNP reserves the right to refuse services, terminate accounts, remove content, or cancel orders in its sole discretion. FNP keeps tracks of your activities on the website to provide you best offers and services. We may ask you to make registration or provide your details before making any transaction on the website. This information includes your name, age, phone number, e-mail ID, billing and shipping address. We may disclose this information to our officers and third parties for the purpose of execution of your order. However we make it sure that such information will keep secure and confidential with such officer and third parties. We may release your data if it is ordered by court or any government agencies under any law of land. We may use your email ID or Phone number to provide you our best offers and information about our products and services. However you are free to notify us, at any time, if you are not interested or do not need such information from us and we will remove your data from such recipient list. Additionally you can ask us to remove your data and details from our systems and we will accordingly remove all of your information with us.

Disclaimers, Limitations and Exclusions of Liability

While FNP endeavours to provide the most accurate, up-to-date material available, the information, materials, products, and services available on this site may include inaccuracies, typographical errors, or outdated information. Moreover, FNP may make modifications or changes to the website or the information, materials, products, and services described in the website at any time. FNP is not responsible for any typographical or pricing errors on the website; FNP reserves the right to refuse or cancel orders at any time, including but not limited to orders that contain incorrect prices or product descriptions, orders in which FNP believes the customer has violated applicable law, and orders that FNP believes are harmful to FNP or its affiliates. FNP also reserves the right to limit the number of items purchased or orders placed through this website.

You assume the sole risk of making use or relying on the information, materials, products, and services available on this website. FNP makes no representations about the suitability, completeness, timeliness, reliability, legality in your jurisdiction, or accuracy of the information, materials, products, and services described or contained in this website for any purpose. To the fullest extent permissible by applicable law, FNP disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, system integration, data accuracy, and quiet enjoyment. FNP does not warrant that the website, its servers, or e-mail sent from the website are free of viruses or other harmful components.

FNP and its affiliates will not be liable for damages of any kind arising from the use of the Website, including, but not limited to direct, indirect, incidental, punitive or consequential damages or special damages in connection with these Terms of Use, the service, the Website, or the products, whether or not such damages were foreseeable and even if FNP was advised that such damages were likely or possible. In no event will aggregate liability of FNP to you for any and all claims arising in connection with these Terms of Use, the service, the Website, or the products exceed the greater of (1) INR 500 (five hundred Indian Rupees only) or (2) the amounts you have paid to company in relation to the service, the products or the usage of the website in the past one month hereunder. You agree and acknowledge that this limitation of liability is an essential term between you and FNP relating to the provision of the Website, the service and the products to you, and FNP would not provide the Website or service or products to you without this limitation.

FNP and its affiliates will not be liable for any damages of any kind arising in relation to (1) the use or consumption of products procured / manufactured by third parties or (2) the products delivered to you by any third party. FNP assumes no responsibility for examining or evaluating the products and services offered by them. FNP does not warrant the offerings of, any of these businesses or individuals. FNP does not endorse, in any way, any third party products or services or website?s content thereof. Any claim in respect of the same shall be made directly with the third party.

If Ferns N Petals is unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc. caused due to non-delivery.

Alteration Of Service Or Amendments To The Conditions

You will be bound to Terms of Use, terms and conditions, Privacy Policy and Disclaimers when you use the website and order products from us. We may change/ amend policies and terms at any time. This amendment shall be valid and effective immediately on its posting on the website. We promise you that such amendment or modification will never be less protective for our Users information with us. If any term or condition will deem invalid, void, or for any reason unenforceable, that term or condition will deem to be severable and will not affect enforceability of other remaining terms and conditions. To have a great experience with us we will advise you to check these terms and conditions, every time, you decided to make any transaction on the website.

Events Beyond Our Reasonable Control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause out of our reasonable control. Such events may include any Act of God, fire, causality, flood, earthquake, war, strike, lockout, epidemic, destruction of production facilities, riot, insurrection, material unavailability, change in policy, change of law, orders or judgment reasonable control.

User Submissions

FNP welcomes your comments about your experiences shopping with us and your suggestions about how to improve the Website. Any comments, ideas, suggestions, information, or any other content you contribute to FNP or the Website (including the name you submit with any content) will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for FNP to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act on such content without additional approval or consideration in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you waive any claim to the contrary. You agree and understand that whether or not such User Submissions are published on the Website, FNP does not guarantee any confidentiality with respect to any such submissions. Furthermore, you agree and acknowledge that FNP may publish your name and submissions on the Website, FNP managed social media, advertising, print material or in any other press releases of media items.

In relation to your User Submission you covenant, represent and warrant that: you own or otherwise have the necessary licenses, rights, consents and permissions to use and authorise FNP to use all patent, trade mark, trade secret, copyright or other proprietary rights in and to any and all the User Submissions to enable inclusion and use of the User Submissions in the manner contemplated by the Website and the Terms of Use.

In connection with your User Submissions, you agree that you will not (i) submit material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy rights, unless you are the owner of such rights or have permission from their rightful owner to post the material and to grant FNP all of the license rights granted herein (ii) publish falsehoods or misrepresentations that may cause or likely to cause any damage to FNP or any third party (iii) submit material that is unlawful, obscene, defamatory, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate (iv) post advertisements or solicitations of business (v) impersonate another person.

You agree and acknowledge that FNP does not endorse any User Submission or any opinion, recommendation, or advice expressed therein, and FNP expressly disclaims any and all liability in connection with User Submissions. Furthermore, FNP does not permit copyright infringing activities and infringement of Intellectual Property Rights on the Website, and FNP is entitled to block and remove all content and User Submissions if properly notified that such content or User Submission infringes on another's intellectual property rights. FNP reserves the right to remove content and User Submissions without any prior notice.

FNP may also terminate, without notice, a user's access to its Website, if the user is determined to be a repeat infringer. A repeat infringer is a User who has been notified of infringing activity twice and/or has had a User Submission removed from the website. FNP also reserves the right to decide whether content or a User Submission is appropriate and complies with these Terms of Use for violations other than copyright infringement and violations of intellectual property law, such as, but not limited to, pornography, obscene or defamatory material, or excessive length. Notwithstanding this right, YOU SHALL ALWAYS BE RESPONSIBLE AND FOR THE CONTENT AND SUBMISSIONS MADE BY YOU ON THE WEBSITE.

You agree that only you not, FNP/fnp.com is responsible for all electronic communication, and content sent from your computer to us and you must use the website for lawful purposes only. You are responsible for the your acts on the website which may cause or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

Indemnity

You agree to indemnify, defend and hold harmless FNP, its affiliates, and all of their employees, agents, officers, directors, proprietors, partners, representatives, shareholders, servants, attorneys, accountants, predecessors, successors, and assigns from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including reasonable attorneys' fees and litigation expenses) relating to or arising in connection with (i) your use of and access to the Website (ii) your violation of any term of the Terms of Use and Terms of Use (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right (iv) any claim that one of your User Submissions caused damage to a third party and (v) use of the User Submissions by FNP

Trademarks

FNP, and other names, graphics, logos, and icons identifying FNP or its products or services are the proprietary marks of FNP. These trademarks may not be used in connection with any product or service that is not FNP, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits FNP. All other trademarks, not owned by FNP that appear on this site, are the property of their respective owners.

License

These Terms of Use provide you with a personal, revocable, non-exclusive, non-transferable license to use this site conditioned on your continued compliance with these Terms of Use. You may use this site solely for your personal, non-commercial use, and you may download a single copy of the materials from this site only for personal, non-commercial home use, as long as you agree not to remove any copyright, trademark, or other proprietary notices from the materials downloaded.

Except as expressly provided herein, you may not modify, copy, distribute, broadcast, transmit, reproduce, publish, license, transfer, sell, mirror, frame, deep link, or otherwise use any information or material obtained from or through this site without the prior written permission of the material's owner. As a condition of your use of this site, you warrant to FNP that you will not use this site for any purpose that is unlawful, unauthorized, or inconsistent with these Terms of Use, and you agree that the license to use FNP website will terminate immediately upon your violation of this warranty. FNP reserves the right to terminate your access to this site and its content at any time, with or without notice, at our discretion.

Losses

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.

Linked Sites

This site contains links to sites owned and maintained by persons or entities other than FNP. FNP does not regularly review materials posted, or products or services offered, on the websites to which this site is linked. FNP does not necessarily endorse all the materials, products, and services available on such linked sites, and FNP expressly disclaims responsibility for the contents of any linked site, the accuracy of any information contained in a linked site, and the quality of the products and services offered at any linked site. Any decision to view the contents of any linked site is solely yours and is made at your own risk.

Applicable Law

By visiting FNP, you agree that the laws of India, without regard to principle of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and FNP or its affiliates.

Local Laws

FNP makes no representation that materials in this site are appropriate or available for use in other locations, and access to them from territories where any of the contents of this site are illegal or is prohibited. Further, FNP makes no representation that the products and services available for sale or use on this site are appropriate or available for use in other locations, and use or purchase of such products or services from territories where such purchase or use is illegal is prohibited. If you choose to access or make purchases from this site from other locations, you do so on your own violation and are responsible for compliance with any applicable local laws.

Entire Agreement

These Terms of Use, together with Ferns N Petal?s Return/Refund Policy, Privacy Policy, Substitution policy, and other rules and policies posted on the site, which are hereby incorporated as if set forth fully in these Terms of Use, constitute the entire agreement between you and Ferns N Petals with respect to your use of material available through the site, and they supersede all prior or contemporaneous communications and proposals between you and FNP with respect to this site. Any right not expressly granted in these Terms of Use are reserved.

General

In the event that any provision contained in these Terms of Use is held by a court of competent jurisdiction to be contrary to any law, the remaining provisions of these Terms of Use will remain in full force and effect. No joint venture, partnership, employment, or agency relationship exists between you and FNP as a result of these Terms of Use or your use of this site. The waiver by FNP of one breach or default under these Terms of Use shall not constitute the waiver of any subsequent or other breach or default.

Important Notice to Webmasters

Regarding the use of trademarked names in metatags and/or hidden text, we have a no-tolerance policy. The use of trademarked names in metatag keywords is trademark infringement, and the use of trademarked terms in page text, metatags, and/or hidden text for purposes of gaining higher rankings from search engines is unfair competition.

Linking to any FNP web page is prohibited and is subject to a prior permission from FNP. Framing the FNP website with links, advertisements and/or other information not originating from the FNP website is expressly prohibited.

Contacting us

For any grievance, information, notice, you may contact us at below:

Mail ID: help@fnp.com
Name: Mr. Umakant Bhardwaj
Address: FNP Estate, Ashram Marg, Mandi Road, Gadaipur, New Delhi-110030
Contact No. +91 9212422000 / +91 9755248248