Terms of Use

Terms of Use

  • Website
  • Access to Website
  • User
  • Intellectual Property Rights
  • Your Account
  • Disclaimers, Limitations and Exclusions of Liability
  • Your Representation and Warranties
  • Use of Communication Section on the Website
  • Disclaimer of Warranties
  • User Submissions
  • Indemnity
  • License
  • General
  • Grievance Officer
Website

www.fnp.com is a gifting website (hereinafter referred to as “Website”), owned and operated by FNP E Retail Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at FNP Estate, Ashram Marg, Mandi Road, Gadaipur, New Delhi-110030 (hereinafter referred to as “FNP” / “We” / “us” / “Ferns N Petals”) that allows its users to browse, select and order a gifting item for their loved ones or relatives or friends or family members or to the recipient as per the request of user.

The customers hereinafter have been referred to as “You” / “User” / “Your”. These Terms and Use read with Terms and Conditions, Disclaimer and Privacy Policy (collectively referred to as “Terms of Use”) constitute a legally binding agreement between the User and FNP, being the owner of the Website. These Terms of Use apply to all users of the Website. By accessing, viewing, or using this Website, you indicate that you understand Terms and Conditions, Disclaimers and Polices available on this Website and accept them as the legal equivalent of a signed, written contract, binding to you.

YOU ARE REQUESTED TO READ THESE TERMS OF USE WITH TERMS AND CONDITIONS, DISCLAIMERS AND POLICES CAREFULLY, BEFORE YOUR USAGE OR TRANSACTION ON THIS WEBSITE. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

Access to Website

FNP hereby provides its conditional permission for you to access the Website in accordance with these Terms of Use provided that you use the Website in continued and absolute compliance with these Terms of Use. You shall not rent, transfer, assign, commercially exploit, resell or sublicense access to the service/products available on the Website to any third-party. You may only use this Website solely for your personal and non-commercial use and you may download a single copy of the materials from the Website provided it is for your personal and non-commercial home use.

You agree not to use or launch, or cause to be used or launched, any automated/computerized/analog/hybrid system or program in connection with the Website or online ordering, including without limitation, publishing or distributing vouchers or codes, robots, spiders, offline readers, place pop-up windows over its pages, or otherwise affect the display of its pages and anything of similar nature. FNP reserves the right to revoke these exceptions either generally or in specific cases at any time.

You agree not to collect or harvest any personally identifiable information from the Website or use the communication systems provided by the Website for any commercial solicitation purposes. You agree not to solicit for any reason whatsoever any users of the Website with respect to their information submitted on the Website.

Except as expressly provided herein, you may not modify, copy, distribute, broadcast, transmit, reproduce, publish, license, transfer, sell, mirror, frame, deep link, or otherwise use any information or material obtained from or through this Website without the prior written permission of FNP.

We always try to provide you uninterrupted access to the Website and ensure that the transmissions are error-free. However, due to the nature of the internet your access to the Website may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services on the Website at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

User

The Website can be used by a person who can be legally bound to contract under the Indian Contract Act, 1872. If you are a minor i.e., under the age of 18 years, you may use the Website only with the involvement of your parent or guardian.

Intellectual Property Rights

The Website contains many valuable intellectual properties including but not limited to trademarks and copyright materials used and owned by FNP, its affiliates and related entities. The aforesaid intellectual properties are used to distinguish FNP’s quality products and services. These intellectual and proprietary property are protected from reproduction and simulation under national and international laws and shall not be copied without the prior express written permission of FNP.

The text, graphics and Website’s html code (including flash files, java script etc.) contained in the Website are the exclusive property of FNP, its affiliates or related entities. Except where otherwise provided, the text, graphics and html code contained here shall not be copied, distributed, displayed, reproduced, adopted or transmitted in any form or by any means without the prior express written permission of FNP.

The intellectual property on the Website, except all User Submissions (as defined hereinafter), including but not limited to the text, software, scripts, graphics, photos, logos, images, concepts, sounds, music, videos, interactive features and anything else capable of being copyrightable under the applicable laws (“Content”) and the trademarks, service marks and logos contained therein (“Trademarks”), are owned by/licensed to FNP, subject to copyright and other intellectual property rights under the Applicable Laws and international conventions.

Content on the Website is provided to you for your information and personal use only and shall not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of FNP or the respective owners, as the case may be. FNP reserves all rights not expressly granted in and to the Website and the Content. You agree not to engage in the use, copying, or distribution of any of the Content other than expressly permitted herein, including any use, copying, or distribution of User Submissions of third parties obtained through the Website for any commercial purposes. If you download or print a copy of the Content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with security related features of the Website or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Website or the Content therein.

Regarding the use of trademarked names in metatags and/or hidden text, we have a no-tolerance policy. The use of trademarked names in metatag keywords is trademark infringement, and the use of trademarked terms in page text, metatags, and/or hidden text for purposes of gaining higher rankings from search engines shall be considered as unfair competition.

Linking to any FNP web page is prohibited and is subject to a prior permission from FNP. Framing the FNP website with links, advertisements and/or other information not originating from the FNP website is expressly prohibited.

Copyright

otherwise indicated, all content on the Website, including text, graphics, images, and logos is the property of FNP or its content suppliers and is protected by international copyright laws and regulations. In addition, FNP owns a copyright on the Website as a collective work or compilation, and in the selection, coordination, enhancement, and arrangement of the site's content. Except as explicitly provided herein, FNP does not grant any explicit or implicit rights to you. FNP actively and aggressively enforces its intellectual property rights to the fullest extent of the law.

Trademarks

FNP, and other names, graphics, logos, and icons identifying FNP or its products or services are the proprietary marks of FNP. These trademarks may not be used in connection with any product or service that is not FNP, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits FNP. All other trademarks, not owned by FNP that appear on the Website, are the property of their respective owners.

Your Account

When you use our Website and register with us by providing your personal details, you consent to receive communication from us periodically. If you use the Website and register here, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your equipment i.e., computer, laptop, tablet, mobile phone etc., and you agree to accept responsibility for all activities that occur under your account or password.

You are responsible to keep your data updated all the time. FNP reserves the right to refuse services, terminate accounts, remove content, or cancel orders in its sole discretion. FNP keeps a track of your activities on the Website to provide you with best offers and services. We may ask you to make registration or provide your details before making any transaction on the Website. This information includes your name, age, phone number, e-mail ID, billing and shipping address. We may disclose this information to our officers and third parties for the purpose of execution of your order. However, we ensure that such information will be kept secure and confidential with such officers and third parties. We may release your data if it is ordered by court or any government agencies under any law of land. We may use your email ID or phone number to provide you our best offers and information about our products and services.

However, you are free to notify us, at any time, if you are not interested or do not need such information from us and we will remove your data from such recipient list. Additionally, you can ask us to remove your data and details from our systems and we will accordingly remove all of your information with us.

Disclaimers, Limitations and Exclusions of Liability

While FNP endeavours to provide the most accurate, up-to-date material available, the information, materials, products, and services available on the Website may include inaccuracies, typographical errors, or outdated information. Moreover, FNP may make modifications or changes to the Website or the information, materials, products, and services described in the Website at any time. FNP is not responsible for any typographical or pricing errors on the Website. FNP reserves the right to refuse or cancel orders at any time, including but not limited to orders that contain incorrect prices or product descriptions, orders in which FNP believes the customer has violated applicable law, and orders that FNP believes are harmful to FNP or its affiliates. FNP reserves the right to limit the number of items purchased or orders placed through the Website.

You assume the sole risk of making use or relying on the information, materials, products, and services available on the Website. FNP makes no representations about the suitability, completeness, timeliness, reliability, legality in your jurisdiction, or accuracy of the information, materials, products, and services described or contained on the Website for any purpose.

To the fullest extent permissible by applicable law, FNP disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non- infringement, system integration, data accuracy, and quiet enjoyment. FNP does not warrant that the Website, its servers, or e-mail sent from the Website are free of viruses or other harmful components. FNP and its affiliates will not be liable for damages of any kind arising from the use of the Website, including, but not limited to direct, indirect, incidental, punitive or consequential damages or special damages in connection with these Terms of Use, the service, the Website, or the products, whether or not such damages were foreseeable and even if FNP was advised that such damages were likely or possible. In no event will aggregate liability of FNP to you for any and all claims arising in connection with these Terms of Use, the service, the Website, or the products exceed INR 500 (Rupees Five Hundred Only). This shall be the sole and exclusive remedy available to you subject to proof of actual damages. You agree and acknowledge that this limitation of liability is an essential term between you and FNP relating to the provision of the Website, the service and the products, and FNP would not provide the Website or service or products to you without this limitation.

FNP and its affiliates will not be liable for any damages of any kind arising in relation to the use or consumption of products procured / manufactured by third parties or the products delivered to you by any third party. FNP assumes no responsibility for examining or evaluating the products and services offered by them. FNP does not warrant the offerings of any of these businesses or individuals. FNP does not endorse, in any way, any third party products or services or Website’s content thereof. Any claim in respect of the same shall be made directly with the third party.

If FNP is unable to deliver your order, then complete refund will be issued to you. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc. caused due to non- delivery.

Your Representation and Warranties

You acknowledge, represent and warrant to FNP as follows:

You will be solely responsible for your use of this Website including content, material and information posted and published on the Website and you will use this Website legally and only for the purposes that it is intended to be used for.

You will fully comply with these Terms of Use.

You will be fully responsible for your use of this Website, including all financial charges and legal liability that you may incur.

You acknowledge that the internet or FNP’s systems, services and equipment may from time to time be inoperative in full or in part as a consequence of but not limited to, mechanical breakdown, maintenance, hardware or software upgrades, any communication, connectivity problems or other facts beyond the control of FNP. You acknowledge that FNP will not be held liable for any failure or inability to provide continuous, error free, uninterrupted services under these or any other circumstances.

The Website may contain links to websites not maintained by or related to FNP. Such hyper-text links are provided as a service to users and are not sponsored by or affiliated with this website or FNP. FNP has not reviewed the websites hyper-linked to or from this Website and is not responsible for the content of any other website. These links are to be accessed at the user's own risk. FNP makes no representations or warranties about the content, completeness, or accuracy of these links or the websites hyper-linked to the Website. Furthermore, FNP does not implicitly endorse third-party websites hyper-linked to the Website.

Certain sections and services of this Website may provide you a platform to generally express yourself and certain communication facilities may allow interactivity between users of the Website, including without limitation by way of message or communication facilities. By way of example, and not as a limitation, you hereby agree not to:

a) use the platforms provided by this Website for any purpose other than as expressly permitted by FNP.

b) post on this Website any content, whether or not containing links, for any competitor of FNP.

c) collect, post or submit on this Website any incomplete, fictitious, false or inaccurate biographical information.

d) upload files that contain software or other material protected by intellectual property laws (or by rights of privacy or publicity) unless you own or control the rights thereto or has received all necessary consents thereto.

e) upload, post, publish, distribute, transmit, link or otherwise make available or disseminate, whether or not through links, through this Website any content that is unlawful, harmful, defamatory, infringing, obscene, racist, pornographic, threatening, indecent, unlawful or otherwise objectionable material or information.

f) defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of other users of the Website.

g) upload, post, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional content, transmit junk mail, spam, hacker programs, chain letters, or other unsolicited bulk e-mail or duplicative messages or overload or ‘flood’ this Website’s systems and infrastructure.

h) upload files that contain viruses, trojan horses, worms, cancelbots, corrupted files or any other similar harmful software or programs or malicious codes.

i) attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of this Website.

j) aggregate, copy or duplicate in any manner any content or information available from this Website.

k) attempt to gain unauthorized access to this Website or its services, other users’ accounts or computer systems, through password mining or otherwise or engage in any systematic extraction of data or data fields, including without limitation e-mail addresses. The collection of e-mail addresses from the profile pages or from the database of any user for any use without the written permission of FNP and/or user is considered as theft and legal action will be taken against offenders.

l) upload, share or otherwise distribute any text, graphics, images, videos or data which is unlawful, threatening, abusive, harassing, defamatory, libellous, fraudulent, invasive of another’s privacy or impersonate another person.

m) upload, share or otherwise distribute any text, graphics, images, videos or data which victimize, harass, degrade, or intimidate an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age or disability.

Disclaimer of Warranties

FNP has taken precautions to keep the Website safe, secure, and functioning properly, but it cannot guarantee the continuous or uninterrupted operation or availability of or access to the Website.

You agree that you are making use of the Website at your own risk and that the Website, all content, services, additional tools, features, guidance and information provided by the Company, is being provided to you on an “as is” and “as available” basis. Accordingly, to the extent permitted by applicable law, FNP excludes all express or implied warranties, terms and conditions including, but not limited to, implied warranties of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, non-infringement and/or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the Website. You hereby expressly release FNP and/or its affiliates, as well as each of their subcontractors, directors, officers, employees, agents and representatives from any cost, damage, liability or other consequence of any of the actions or inactions of the users of the Website and specifically waive any claims or demands that you may have in this behalf under any statute, contract or otherwise.

Unless otherwise specified, the products/services on the Website are presented solely for the purpose of sale in India. FNP makes no representation that products/services being sold through the Website are appropriate or available for use in countries other than India. Those who choose to access the Website from countries other than India do so on their own initiative and FNP is not responsible for supply of products/services and/or refund for the products/services ordered from countries other than India and/or compliance with local laws, if and to the extent local laws are applicable.

User Submissions

FNP welcomes your comments about your experiences shopping with us and your suggestions about how to improve the Website. Any comments, ideas, suggestions, information, or any other content you contribute to FNP or the Website (including the name you submit with any content) will be deemed to include a royalty-free, perpetual, irrevocable, nonexclusive right and license for FNP to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works from, display worldwide, or act on such content without additional approval or consideration in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content, and you waive any claim to the contrary. You agree and understand that whether or not such User Submissions are published on the Website, FNP does not guarantee any confidentiality with respect to any such submissions. Furthermore, you agree and acknowledge that FNP may publish your name and submissions on the Website, FNP managed social media, advertising, print material or in any other press releases of media items.

In relation to your User Submission you covenant, represent and warrant that: you own or otherwise have the necessary licenses, rights, consents and permissions to use and authorise FNP to use all patent, trade mark, trade secret, copyright or other proprietary rights in and to any and all the User Submissions to enable inclusion and use of the User Submissions in the manner contemplated by the Website and the Terms of Use.

In connection with your User Submissions, you agree that you will not (i) submit material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy rights, unless you are the owner of such rights or have permission from their rightful owner to post the material and to grant FNP all of the license rights granted herein (ii) publish falsehoods or misrepresentations that may cause or likely to cause any damage to FNP or any third party (iii) submit material that is unlawful, obscene, defamatory, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate (iv) post advertisements or solicitations of business (v) impersonate another person.

You agree and acknowledge that FNP does not endorse any User Submission or any opinion, recommendation, or advice expressed therein, and FNP expressly disclaims any and all liability in connection with User Submissions. Furthermore, FNP does not permit copyright infringing activities and infringement of Intellectual Property Rights on the Website, and FNP is entitled to block and remove all content and User Submissions if properly notified that such content or User Submission infringes on another's intellectual property rights. FNP reserves the right to remove content and User Submissions without any prior notice.

FNP may also terminate, without notice, a user's access to its Website, if the user is determined to be a repeat infringer. A repeat infringer is a User who has been notified of infringing activity twice and/or has had a User Submission removed from the Website. FNP also reserves the right to decide whether content or a User Submission is appropriate and complies with these Terms of Use for violations other than copyright infringement and violations of intellectual property law, such as, but not limited to, pornography, obscene or defamatory material, or excessive length. Notwithstanding this right, YOU SHALL ALWAYS BE RESPONSIBLE AND FOR THE CONTENT AND SUBMISSIONS MADE BY YOU ON THE WEBSITE.

You must use the Website for lawful purposes only and you agree that you shall be is responsible for all electronic communication, and content sent from your computer to FNP/Website. You shall be responsible for your acts on the Website which may cause or is likely to cause, the Website or access to it, to be interrupted, damaged or impaired in any way.

Indemnity

You agree to indemnify, defend and hold harmless FNP, its affiliates, and all of their employees, agents, officers, directors, proprietors, partners, representatives, shareholders, servants, attorneys, accountants, predecessors, successors, and assigns from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including reasonable attorneys' fees and litigation expenses) incurred by any of them due to or arising out of any content that you submit, post, transmit or make available through this Website; or any other website that chooses to link to or display the content; your use on or of this Website; any unlawful, unauthorized or prohibited use of this Website relating to or arising in connection with (i) your use of and access to the Website (ii) your violation of any term of the Terms of Use, Terms of Condition and Privacy Policy (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right (iv) any claim that one of your User Submissions caused damage to a third party and (v) use of the User Submissions by FNP

Trademarks

FNP, and other names, graphics, logos, and icons identifying FNP or its products or services are the proprietary marks of FNP. These trademarks may not be used in connection with any product or service that is not FNP, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits FNP. All other trademarks, not owned by FNP that appear on this site, are the property of their respective owners.

License

These Terms of Use provide you with a personal, revocable, non-exclusive, non-transferable license to use this site conditioned on your continued compliance with these Terms of Use. You may use this Website solely for your personal, non-commercial use, and you may download a single copy of the materials from this site only for personal, non-commercial home use, as long as you agree not to remove any copyright, trademark, or other proprietary notices from the materials downloaded.

Except as expressly provided herein, you may not modify, copy, distribute, broadcast, transmit, reproduce, publish, license, transfer, sell, mirror, frame, deep link, or otherwise use any information or material obtained from or through this Website without the prior written permission of the material's owner. As a condition of your use of this Website, you warrant to FNP that you will not use this Website for any purpose that is unlawful, unauthorized, or inconsistent with these Terms of Use, and you agree that the license to use FNP the Website will terminate immediately upon your violation of this warranty. FNP reserves the right to terminate your access to this Website and its content at any time, with or without notice, at our discretion.

Losses

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.

Linked Sites

This site contains links to sites owned and maintained by persons or entities other than FNP. FNP does not regularly review materials posted, or products or services offered, on the websites to which this site is linked. FNP does not necessarily endorse all the materials, products, and services available on such linked sites, and FNP expressly disclaims responsibility for the contents of any linked site, the accuracy of any information contained in a linked site, and the quality of the products and services offered at any linked site. Any decision to view the contents of any linked site is solely yours and is made at your own risk.

Applicable Law

By visiting FNP, you agree that the laws of India, without regard to principle of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and FNP or its affiliates.

Local Laws

FNP makes no representation that materials in this site are appropriate or available for use in other locations, and access to them from territories where any of the contents of this site are illegal or is prohibited. Further, FNP makes no representation that the products and services available for sale or use on this site are appropriate or available for use in other locations, and use or purchase of such products or services from territories where such purchase or use is illegal is prohibited. If you choose to access or make purchases from this site from other locations, you do so on your own violation and are responsible for compliance with any applicable local laws.

Entire Agreement

These Terms of Use, together with Ferns N Petal?s Return/Refund Policy, Privacy Policy, Substitution policy, and other rules and policies posted on the site, which are hereby incorporated as if set forth fully in these Terms of Use, constitute the entire agreement between you and Ferns N Petals with respect to your use of material available through the site, and they supersede all prior or contemporaneous communications and proposals between you and FNP with respect to this site. Any right not expressly granted in these Terms of Use are reserved.

General

In the event that any provision contained in these Terms of Use is held by a court of competent jurisdiction to be contrary to any law, the remaining provisions of these Terms of Use will remain in full force and effect. No joint venture, partnership, employment, or agency relationship exists between you and FNP as a result of these Terms of Use or your use of the Website.

Waiver: The waiver by FNP of one breach or default under these Terms of Use shall not constitute the waiver of any subsequent or other breach or default. Further, failure or neglect by either party to exercise or enforce any right conferred shall not be deemed to be a waiver of any such right nor operate so as to bar that exercise or enforcement thereof or of any other or same right on any later occasion.

Entire Agreement: These Terms of Use, together with return/refund policy, privacy policy, substitution policy, and other rules and policies posted on the Website, which are hereby incorporated as if set forth fully in these Terms of Use, constitute the entire agreement between you and FNP with respect to your use of material available on the Website, and supersedes all prior or contemporaneous communications and proposals between you and FNP with respect to this Website. Any right not expressly granted in these Terms of Use are reserved.

No Assignment: These Terms of Use shall be personal to every user and you shall not assign, transfer, sublet, lease or delegate all or any of your rights and obligations, without FNP’s prior written consent. FNP reserves the right to assign or transfer all or any of its rights and obligations under these Terms and Conditions to any of its affiliates or any other third party, without notice to you.

Force Majeure: FNP will not be held responsible for any delay or failure to comply with their obligations under the Terms of Use/Terms and Conditions, if the delay or failure arises from any cause which is out of their reasonable control. Such events may include any act of god, fire, causality, flood, earthquake, war, strike, lockout, epidemic, pandemic, destruction of production facilities, riot, insurrection, material unavailability, change in policy, change of law, orders or judgment reasonable control etc.

Governing Law and Dispute Resolution: The Terms of Use shall be governed by and construed in accordance with the laws of India. Any and all disputes arising from the Terms of Use will be subject to arbitration to be conducted by an independent sole arbitrator. Either party can approach to the Court having the competent jurisdiction for the appointment of the arbitrator. The arbitration shall be conducted in accordance with the provisions of the Arbitration and Conciliation Act, 1996 (as amended). The seat and venue of arbitration shall be at New Delhi and the arbitration proceedings shall be conducted in English language. Subject to arbitration, the jurisdictional courts of New Delhi shall be entitled to grant interim relief/injunction.

Losses: FNP will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable by either you or us when you commenced using the Website.

Up-dations/Modifications: You agree to be bound by these Terms of Use, which may be updated or modified from time to time without any notice to you. Any changes or modifications become part of these Terms of Use and shall apply immediately. By continuing to use this Website after such modifications or changes to the Terms and Conditions, you shall be deemed to give your acceptance of such modifications or changes. You may, at the sole discretion of the Company, be required to re- accept a substantially revised Terms of Use to continue access to or use of the services provided through the Website. To have a great experience with us we will advise you to check these Terms of Use, every time, you decided to make any transaction on the Website.

Grievance Officer

Any and all communication relating to any data safety, privacy, other concerns or grievance experienced by the user in relation to the Website may be communicated to FNP by contacting our “Grievance Officer”, established in accordance with the provisions of Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 read with Rule 4 of the Consumer Protection (E-Commerce) Rules, 2020, using the contact details provided below:

Name: Mr. Rahul Mamgain

Address: FNP Estate, Ashram Marg, Mandi Road, Gadaipur, New Delhi-110030

Email Address: help@fnp.com

Contact number: +91 9212422000 / +91 9755248248

As required under the applicable laws, the Grievance Officer shall acknowledge the complaint expeditiously and resolve the issue within a period of fifteen days from the date of the receipt of the complaint.

The contents of the Website are Copyright (c) 2005-2023 Ferns 'N' Petals. All rights reserved.