Customer Reviews & Testimonials

"good products, timely delivery."

"The receiver was happy, flowers were fresh"

"Timely delivered and good stuff"

"Keep up the good work!"

"overall its good"

"Excellent services "

"Quality producta"

"Excellent service, I received prompt response to modify my order"

"I must confess, I used to order with FnP but had stopped ordering 2-3 years ago after couple of bad experiences with them. _x000D_ _x000D_ However, tried them again after ages and absolutely loved their product as well as service. They have regained my faith and restored my confidence in them. Will definitely order from them again. "

"Overall experience is good..Product range shud be vast though."

"It's a very hard to reach on someone spcl event due to distance but f&p remove this distance and connect them"

"Everything is really good about FNP... Product... Services... Delivery... Packaging.... "

"The products are very good and delivery is always on time. "

"Good Service"

"Excelent in all respect"

"It was nice to have ordered from FNP for my loved one . Delivery and service expectations met successfully."

"I like the service..it is spot on n instant._x000D_ I am still not happy with the appearance of the cake when delivered as they are not the same as on website._x000D_ It is acceptable when doing same day delivery but not when the order is placed well in advance._x000D_ I would appreciate if you would improve on that prospect."

"Delivery on time, giving great experience to end customer "

"I love the fact that their are same day delivery but it's a little too expensive"

"Very helpful. Good quality plants "

"I have never been disappointed by the product quality and services provided by FnP. On one occasion, although there was some discrepancy, FnP Customer service handled the problem pretty professionally. So, at the end of the day, I still wish to send more gifts to my friends and family by using their services :) "

"Timely delivery and consistency in quality of orders is amazing!"

"It's been an year since I started using services of fnp and each time service given by fnp has enforced more confidence in it."

"Very prodessional"

"Very good range of products at reasonable prices. Product quality is also very good."

"Products availability and ease of ordering process"

"Delivery was prompt. Quality was as per sample. Value for money. "

"excellent"

"Good"

"On time delivery"

"On time delivery, notifications received on every step! "

"You make sure we get to express our Love to people who are far away from us. THANK YOU SO MUCH. YOU HAVE SHORTENED THE DISTANCE "

"it was really simple to send gifts to anyone in a matter of minutes"

"Delivered order as shown on webside and on time ...also very well informed on every process of delivery. Great service. "

"Best gifting company ever seen"

"It's great committment in serving the customers"

"excellent service i have been experienced , "

"Variety of options / keeps upto date / even changes were made once ordered and prompt response received"

"Fern n petals gives a reliable and timely service and lets us send gifts to our loved ones and help us to stay connected even when we are geographically apart."

"timely delivery of the items :)_x000D_ "

"Kept in touch with the customer throughout the process"

"Time slot delivery is very convenient"

"Timely delivery of order values much on such occasions. Myself impressed. However I could not comment on the quality of material delivered._x000D_ "

"Lots of options and great prices "

"Their services are the most trusted in any city!"

"Prompt delivery and quality materials"

"The product quality and service is good. Kindly maintain it."

"Good quality, good customer service, on time delivery, good packaging, polite staffs._x000D_ Thank youuuuuuu"

"I ordered gift for my friend. The same has been delivered on time. I really appreciate your company for the prompt service. I hope i can place an order soon for another occasion. "

"Great Service & Quality"

"There is no end of Customer's need. I think it would be nice if they can also add some small lifestyle/showcase items in their offerings."

"Often i have realised you guys send dirty (dusty) leaves and flowers if i choose a expensive flower arrangement. Buck up._x000D_ Thanks"

"good"

"Very easy to order. On time delivery always. "

"Product quality nd delivery on time"

"Used website for gifting my wife a birthday cake. It was promptly delivered on the choosen date and time. She liked it too.. Thanks guys.. "

"Will love to see more options for additional gifts like custom printed items "

"Wide range of products at reasonable rates. Always delivered on time and excellent customer care service."

"I like the products and the punctuality of deliveries. Its great!"

"Vast range of good quality products and timely delivery.My one time stop for gifting to all my loved ones."

"Timely Delivery & excellent Quality"

"great purchase"

"Wide range of products available to select for any occasions. Product qualities are good and are exactly the same as mentioned in the website. All my orders were delivered on time."

"Its costly please low your rates"

"It’s been more than 5 days and the flowers are very beautiful..."

"Juss provide tym to tym offers.. "

"Even when the pink carnations were out of stock they delivered a higher quality of product, the red ones, this shows their dedication towards customer satisfaction. Keep up the good job !"

"Service and product options"

"Deliver on time, excellent appearance of the gift "

"Timely delivery_x000D_ Product as described_x000D_ Good quality_x000D_ Secure payment"

"Best thing is timely free delivery within same day"

"You delivered right on time. it was exactly as described. good job!_x000D_ "

"Great service. when my internet site of FNP was not behaving properly, i called up the FNP rep and he helped me place the order within minutes. Also, timely delivery is another plus for FNP, so I always revert to them whenever i need to send flowers and cakes etc. Great selection too, with a wide price range to choose gifts from."

"Really had a good experience "

"On time delivery, good product, price is too much"

"The quality of cake I ordered was deplorable, their was heaps of cream and almost no cake. The cost I paid for the same was obnoxious compared to quality received. Please select your vendors/partners carefully. If you charge the customer high they should get value for money not sub par product "

"Tge experience was horrible. A complete waste of money and highly embarrasing in front of people to whom wishes were sent. The flowers sent were rotten and did not look anything close to what was shown on the website. Even the colour combination could not be maintained. Your services are a disgrace. And no one from your team bothers to even call or email to find out my concern. What do you take feedback for?_x000D_ FnP is a sham. You are cheating the public. "

"The flowers should be more fresh the only thing i felt rest everything is good"

"Had anniversary and this guys make it more special by delivering flowers on time with 100% accurate product."

"On-Time Delivery"

"They are good in serving better"

"Good design"

"Nice variety of gifts for every occasion and nice delivery."

"The item was delivered in very short time. The gift was also liked by my parents."

"Timely delivery making day of loved one"

"Very good "

"Very good"

"The presentation of flowers are good cake quality also good wish cake and flowers both reached together .. it was sent differently to the same person "

"great products"

" I liked the way the customer care took my request and got the delivery done on prescribed time."

"Product displayed on their site did not even look like what was delivered! Totally ruined the ceremony. Avoid like a plague. Pathetic customer service to top it. "

"Excellent"

"Nice set of flowers "

"No delvery charges were awesome.And the post delivery notifications were also market edge.They could make better looking bouquets though...this was looked just average."

"Great that you offer for all age groups and fabulous that you have same day delivery too._x000D_ Not so great is the fact that sometimes prices appear high_x000D_ "

"I had really good experience with FNP. And also there response time was also good."

"They are very efficient and prompt in their service.They also deliver the parcel within the stipulated time mentioned to the the customer at time of Booking.I hope they would continue with this efficiency in future too."

"Its a great company because their quality of product is good and also service provided by them is good"

"Everything is great about it. I highly recommend it.. "

"Very helpful to make loved ones day more special "

"Great variety"

"Reasonable, Beautifully decorated n delicious Cakes"

"Fnp is a trusted and beautiful medium to make our loved ones feel special. Great service and products to choose from. Same day delivery s best service. "

"Reliable "

"Smooth transaction, product delivered in time . Good quality .. nothing more can be expected from an online portal . Thank you . "

"I am satisfied with the in time delivery "

"Prompt delivery on committed date and time"

"Incomparable"

"delivery but need to increase choice"

"Excellent"

"The quality of the stuff, punctuality & price reasonable"

"Impressed with the timely delivery. Flowers reached on the day of marriage anniversary on promised time."

"Great company!!!"

"Timely Delivery with good preparation"

"Reliable and timely delivery done. I am very happy about it."

"Personalised gifts are awesome"

"Awsum"

"Prompt, Reliable, Reasonable_x000D_ "

"I have given 4 stars for its excellent service and quality as well as on time delivery...i could have given them 5 stars if they would have made available midnight delivery._x000D_ "

"I have been using fnp since few years, always delivered correct, easy app and wide range"

"Customer Service is good but product range has to improve Thanks"

"12 hour timeframe is too lengthy, the product is sent as a gift,how feasible does it look for someone to wait from 9am to 9pm to receive a gift, you mostly deliver in late evening, better specify the time as 7-9pm. the product quality is way too different from what shows up in pictures, can understand plants may not have flowers or buds but at least the look of the item should resemble somewhere with the advertised image"

"Excelleney range of flowers and delivery options"

"I have ordered many times from Ferns N Petals and not only is the quality of the product good, but the delivery is timely and reliable."

"Great company but cost of the product is bit high"

"They could give discount directly while shopping"

"Nice product catalogue and super fast delivery"

"Different variety to choose from. Thank you for timely delivery. "

"Mostly timely delivery. Once cheated me while delivering Rakhi and sweets to Hyderabad (never delivered). "

"I have been ordering from Ferns and Petals for more than 5 years now, they have always delighted me with their easy and quick ordering process, on time delivery, friendly and efficient customer service. Also the cakes are always fresh and delicious. Keep it up!! Great job :)"

"On time and fast delivery, even if the order was placed on the same day. Best thing.. they send you the image of the item delivered . :)"

"I wasn't sure about getting what I had ordered. Thought it wouldn't be to my liking. But I got exactly what I had ordered. And best thing, I got it on the promised date. Excellent job!"

"Timely service"

"FNP is very good when it comes to sending flowers cakes or gifts. They have a wide range of products and always do timely delivery. Very happy with the services."

"The company provides good quality products. The cakes and flowers are always fresh. But I am highly disappointed by the delivery services. Initially the website accepts an order for a small city pincode and the on the day of delivery I get the message that the area is non-serviceable. It is so late that one cannot even plan an alternative. I live out of India and want to send stuff on occasions to my family. I feel so nettlesome when the order is declined on the last moment._x000D_ Either they should expand the service areas or make changes in their website so that it does not accept such orders._x000D_ Thanks!!"

"Very well done."

"I had ordered for another bouquet and something else was delivered. Roses instead of carnations. "

"The quality of products is good"

"Good products and timely delivery is the strength "

"Item's prices seems to be bit high. "

"Great is easy access and good service. The portfolio of gifts can be enhanced."

"The cake that was sent was spoilt and was not delivered on time"

"Interesting gift options. Timely delivery"

"Delivery on time and good product "

"The delivery was not as per the request, neither were the items delivered properly."

"Beautiful"

"Great company"

"I was happy but the flowers were not fresh so that's what felt bad"

"You have mentioned that delivered cake between 11.00 to 11.59 but i was delivered at 10.30 of 26th Nov.2017. I want to give suprise to my wife but unfortunately not happened. Therefreo i request you to please refund 250/- instead of discount as not supplied cake on time as mentioned you."

"Very nice products n timely delivery._x000D_ Thankyou"

"Service is great . Quality is also very good"

"ease of ordering and range of products "

"I like ferns n petals Because they are very professional in there job. Never disappoint me so far_x000D_ "

"I like their timely service and also the check out process is quick and easy"

"Wide variety, timely delivery.. great overall experience.. Thanks"

"EXCELLENT DELIVERY TO MATCH YOUR GOOD PRODUCT QUALITY"

"Mahesh bareja, Your order 4003075 is scheduled for delivery today!_x000D_ This order was not fulfilled ._x000D_ I had to purchase a cake from a hotel at the last minute_x000D_ I demand a compensation for this "

"Good company but needs little bit of improvement."

"The cake i ordered had no msg on on it was blank.. No even the name on it"

"I think more choices can be made available to the customers."

"I have been using FnP for some time now. You get flowers and gifts delivered the same day even if you order really late in the day. Works for me with the time zone difference."

"Vast options. On time delivery.. quality of the product "

"Wuality of the product is good. Within the same domain of service should look into the opportunitu of introducing more attractive products."

"Delivery service is good but price is too high "

"Ferns N Petals Really Amazing."

"Nice cake and on time delivery! "

"the greatest thing about company is its delivery rate"

"U should go with this once"

"as mentioned above."

"Good Quality and timely delivery."

"Products are delivered on time, and are of good quality. But few products are over prized,like cakes and flowers. We can get same thing in just less than half rate outside. Otherwise everything else is good. "

"A niche segment very effectively handled with multiple and mind blowing gifting options "

"good company_x000D_ "

"flowers are good"

"very nice and on time services"

"I received excellent customer service when I accidentally ordered my order twice. I emailed them and within few hours of my complaint email my order was corrected & return processed!! My family always loved the flowers they received!"

"Bad ex "

"Found the service to be prompt and as per specifications - both in terms of quality of flowers and delivery timing. "

"I was let down by another ecommerce portal and ferns and petal saved by delivering a birthday cake within 12 hours of ordering. Thank you."

"Best delivery and products!!"

"Very good "

"great customer service."

"Lovely assortment!"

"Service is good "

"The gift not only made the sender happy but the one rrceived also! Commendable quality service on time!"

"Next time"

"The delivery was late,_x000D_ update was insufficient_x000D_ the partner delivery firm was rude._x000D_ _x000D_ The product was OK though"

"Flowers were not at all how they looked in the picture. Pathetic experience. Will not let anybody else in my circle to use this idiotic site again. Highly disappointed._x000D_ "

"You should start working on good quality products "

"Product selection is great. Service is awesome. Any changes after placing order is possible"

"The company is committed to on time delivery. But should think upon improvised packaging."

"Care for customer choices."

"I appreciate the options and variety provided online and the service is efficient as well but the quality of flowers/cakes isn’t perfect every time - consistency in quality is missing!"

"Great products but please bring some more and new products in your shop"

"Only improve delivery on time "

"Though delivery happened on time but the quality of flowers was pretty awful. Had to cut a sorry figure in front of a friend."

"Very bad product delivery "

"Exceptional follow up and great delivery performance"

" great choice of products. quick shipping and great quality"

"Nice service and professionalism.."

"On time delivery and good customer service. _x000D_ International delivery charges are costly charges are close to 800 apart from product price. Product price should be competitive and delivery charge should be nill or very nominal.. "

"Cake was not at all soft, had ordered it for someone's birthday. They said it was[inappropriate content removed]"

"just Perfect_x000D_ "

"Good service even on a short notice"

"My first experience with Ferns and Petals was great. I was though a little disappointed with the second order in terms of quality and timing (as I had paid extra 250 for a specific time of delivery)_x000D_ Other than this, you guys are doing a good job_x000D_ _x000D_ "

"I loved the midnight delivery option.. Also the cakes are delicious"

"I ordered yellow carnations and was delivered yellow roses. When I asked about the wrong flowers I was told that they had only 2 carnations available and didn't think of informing that. It's horrible because I paid for the yellow carnations and not yellow roses."

"Trusted quality. Prompt order processing. Should provide definitive timeline to deliver customized merchandise other than bouquet, cakes etc."

"Good quality as promised , prompt service"

"Great Service. "

"Never had any prombles"

"Have experienced delivery on time which makes it more trustworthy"

"very bad quality"

"The message templated was not delivered to the recepient. Your product is too expensive for what was delivered. I wish you look into value for money in this age of compitition. "

"Being a trusted company I never expected poor quality of flower which is delivered as a bday gift..the receiver of the flower bouquet called me and personally told me about the flower quality..from next time onwards I will never order flowers from fnp"

"timely delivery, product matches website design."

"Delivering even in small cities and on time"

"Everything is great so far"

"on time delivery Nd cdesh flowers"

"Superb"

"Good service"

"Thanks for making my day special _x000D_ "

"Fully committed and passionate about the work. Way to go.."

"Good options to choose and good delivery at time.."

"Delay in delivery. Birthday cake was delivered at 9.30 pm after almost completion of the party.. I have selected 6 pm slot. It was very late. I am not happy with service. "

"A platform where all me needs were fulfilled to present a wonderful gift to my loved ones."

"satisfied with 90%, the quality of the produt is not such good as i espected!"

"Time on delivery, however product quality was not as per accpected._x000D_ Thanks _x000D_ Arpit"

"Cake and flowers are always good quality. The message on the card can be printed more clearly to make it readable. "

"Website is easy to use and no one can beat your same day dilevery "

"Very bad experience"

"I like the service they provide.It's quick ."

"Timely delivery and nice coordination"

"This was my first experience with your company. And was too awesome "

"Great service they follow commitment.. _x000D_ On time delivery even in remote location.."

"Efficiency in Professional work. "

"Start tour facility and customer care for 24 hours else every thing is awesome"

"Beautiful & nice organisations"

"This company is trustable,geniune and give us satisfactory service."

"Very good with respect to both quality of products as well as range of products "

"Great service. Same day delivery within a couple of hours of ordering. Great website design too."

"This month already twice had to face the poor delivery from your company. Last time did not even get the delivery done and was suggested that the same product will be delivered the next day and they would be fresh as they were kept in ac somewhere. :D"

"Wide range of products with reliable price range and excellent customer service."

"I have ordered a cake but on the cake they did not write any thing and design was also not same. With that I also sent one card that also not delivered. Overall it's was very bad experience for me.p"

"Flower and bouquet quality is average"

"Had great experience . You guys simply rockzzz. "

"The delivery is always on time, good customer service. "

"The service is very poor, staffs are non cooperative, you order something else, something else is delivered. No timely delivery. High cost"

"Gud one"

"Everything is good"

"Quick service."

"on time service with good quality."

"Hi all ,it’s a good site if u want to surprise your loved ones..But as everything can’t be perfect,the quality of cakes and sometimes needs a quality check.A word of caution,don’t lose your clientele by compromising on the quality part..All the best "

"Beautiful choices. Timely delivery"

"Good collects ! But just pricing are dicey "

"Half Product Delivered."

"good on time "

"Good experience"

"The delivery and quality of product are very good"

"Ordered for my mom's b'day. It was great."

"It's very helpful and easy to order. Waiting for branded products...."

"On-time delivery and product quality. It would be appreciated if you can include more choices for gifting. Somehow the collection is not vast. Overall, excellent service. Kudos!! to the team."

"We ordered some other cake and they delievered some other."

"Call"

"Timely delivering."

"thanks for making that moment special for us.. "

"My order was delivered by agreed time and the items were also as shown in online page. Thank you !"

"Delivery was on time. Perfect for that._x000D_ From my 1st order, greeting card was missing when deliverer with rest of the order."

"The products are great and the service is good too. Midnight delivery could use a little improvement. overall good experience."

"My first experience with ferns and petal company was awesome. ..yes it is trusted company. I will definitely contact for future offers..."

"We love to give order through frens and petals... They dilvery our order in time and safely...thanks to entire team!!"

"Trustworthy n always on time!!"

"its natural "

"Been a customer with FnP since its inception i believe. Have seen the company grow. Walk stumble and run as successful as it is today. The service is good. Product range is good. Process is simple. N it usually is punctual. What varies and is inconsistent is that the actual product delivered is not how it looks on the website, esp for remote n small towns. Also last minute substitutes.are delivered without informing. If thats taken care of its a 10/10 worth! For now its 7/10"

"it was good and delicious"

"A good company, helping in delivery of good wishes/ sentiments of peoples living away."

"Company charges for fixed time delivery RS 200 but delivery is not made in time citing absurd reason that address is wrong whereas FNP has delivered on the same address last year and then after repeated follow up delivery is done after 9 hrs on the same address then it means address was never wrong. Why FnP has not refunded me the amount or at least 200 rupees charged for fixed time delivery and why there should not be any penalty levied on FnP for hopeless service and failing to respect the commitment._x000D_ "

"The only online gift shop where i can use international credit card"

"prompt delivery. cake tasted yumm but looked slightly different to the picture.. hence 4 stars. "

"Nothing to comment on your service left me speechless"

"Love the variety of products available. "

"The service and timeliness was great. I have ordered more than 5 times in the last years and the flowers were pretty much fresh. You guys can work on the cost a little bit , as there are many sites which offer a lesser price for the same kind and quantity of flowers"

"Product Quality and timing"

"the first few orders were delivered on time and in good condition but the last order-Bonsai Plant -was delivered late and the box with the plant was received in damaged condition. "

"Only shortcoming is that we don't know how the final product delivered looks like. A photo or pic should be sent to us by mail or WhatsApp. "

"full customer's satisfaction."

"will never turn back"

"what a company "

"Just amazing! But one thing, rather than putting a piece of paper on the card, print the message out on the card and the card should be according to the occasion._x000D_ Thanks!_x000D_ "

"Hahahaha "

"I was happy with the timing and I trust u people ultimately _x000D_ U have always kept the word , delivered gift was exactly as shown in the image.._x000D_ Thank u "

"FnP has a great deal of varieties. They are prompt in delivering the products at the expected time."

"Delivery time"

"Loved the products and the service."

"Timely service, snd continuous tracking made my job much easier._x000D_ Thanks._x000D_ Kaushsl"

"Last time my order was not on time. But this time everything is good."

"Thanks!_x000D_ "

"I ordered a cake for my parents' anniversary. This was really shabbily done and the message written in a terrible clumsy handwriting. I can't believe I paid for it. It was so embarrassing."

"There are scope to put more gift items"

"The product delivered to our doorstep is of high quality. But, it is not provided in the period mentioned by me."

"I find Ferns and Petals really average, service provided by it sometimes are very poor, not timely delivery takes place, and very often the prices are high and not worth the product. "

"Service and quality"

"It's good. But they delivered one day before the occasion date which I had specified._x000D_ "

"Ordered a birthday gift couple of days early so that the receiver gets it on time. Neither it was delivered on time nor was I informed about the delay. When phoned ferns n petals to enquire I was told that it's not delivered on the selected date but delayed. After two days the product that was received was not as described. A really frustrated, unsatisfied customer. Would never buy from ferns n petals again. "

"on time every time."

"The customer service is a little slow"

"I have ordered for my husbands birthday and all the gifts are very much good and of good quality products. "

"Nice and timely delivery. Plus nice variety of product combinations. "

"I like the flower arrangements, gift options and timely delivery."

"Fully satisfied by the service and quality of Frens N Petals...."

"Just one word excellent service "

"quality of flowers excellent"

"I will give good review for everything except the "message" part in Gift. It happened with me twice that they wrongly typed the message and delivered the gift.If I put 2 lines also in messge , they will print with 1st line and sends it. Here if FnP team follows up properly with local vendors , they can have great customer experience."

"Everything extremely good"

"On time delivery too !!"

"The app is easy to use. Placing an order is hassle free and delivery is timely. However, cakes delivered are different in quality, presentation, and size in different cities. That is one aspect I suggest fnp to work on. Reliability is the key here."

"That's it"

"The quality"

"had ordered for lily but they didn't arrive. Also no one informed about it being unavailble "

"Received good service. Very content "

"When I make an order in Ferns and Petals, I know that my gift will reach my loved one on time and that the quality will be good. Even if I have had to make some changes after placing an order, I have found the support very good and prompt and my concerns have been resolved."

"poor service "

"While placing the order I had issues (the website stated it didn't deliver in a particular pin code) and the customer care was super efficient in helping me place it. The cake was appreciated by the recipient. So far all great. It tasted good, was delivered on time. However when I saw the photo I realised it wasn't the same shape ( mountain cake) that was shown in the website. It was a regular round cake. When I gave this feedback I was asked for a photo. I gave the clearest I had in which the shape was evident to all...It can be easily compared to the one on the website and the difference is apparent. That's the main point I want to make. "

"Starting from variety to choose a gift till order placement, UX was great. Topped with customers service and delivery updating was an ice on the cake. "

"Excellent customer care and delivery is done on time always"

"the quality which was delivered was not expected from ferns and petals."

"Lot of options to choose & easy process "

"On time delivery,quality of the product was excellent..will go for the same next time.first experince was very good"

"On time delivery and product quality is very good."

"Prompt delivery.excellent experience."

"No comments"

"It's a well-marketed company with good customer service. But the core of your business is to be able to deliver awesome, super quality flowers. That's the disappointing bit. "

"Quality maintenance"

"Missing T-lights, extremely small and not worth 1800 Rs. I wouldn't even pay 800 Rs had i known it was going to be so tiny and would come without the T-lights."

"Lovely concept and executed efficiently. Makes it soo much easier to send flowers to our loved ones hassle free. "

"Variety available and quick response"

"I liked the timely service"

"Amazing website to make memorable moments & cherish the celebrations "

"All are good except the price"

"great service and quality"

"I love the flowers & the pattern of bouquets. So refreshing! I also love the add ons. The homemade chocolates are delicious! A wonderful gifting experience! "

"Quick delivery and received flowers before on time ."

"Ferns N Petals did a great job delivering flowers for my mom on her birthday in short notice. Deepali offered exceptional service to write a personalized message on her birthday card. Thank you!"

"Great choice and good service "

"Great service and delivery"

"Prompt service_x000D_ "

"Reliability, punctuality, quality"

"great service, good gifts. expect more variety"

"Good quality, timely delivery "

"Prompt service , on time delivery"

"Delivery needs some attention "

"Timely delivery. Little more customization options needed."

"Overall good experience"

"Everything is good "

"Delivered my sons birthday cake beyond the delivery date promised. It lost all significance as it was for a particular occasion. The cost was also high."

"Should increase more gift items otherwise eccellent services"

"Prompt delivery.All products are awesome."

"I ordered a cake and a gift. Overall experience was very good. Gifts were delivered on time and liked by the recipient."

"There are good items to choose from....let the pictures give the right idea of what it actually is.."

"the best thing i like is on-time delivery._x000D_ "

"Very very nice app one shop in one.app"

"The cake was perfect as ordered but not the flower vase and the card. First the vase I ordered online was not the one that was delivered. The local vendor called and confirm the new vase but still not the same as I ordered online. Then the card everyone would expect to be a normal card came in a miniature format like a tiny card. That text was printed in cross and not even horizontal. Felt bad for paying for the card which was 199. I could not sure the card to my wife and had to hide it and throw. "

"Loved my shopping experience"

"Timily delivery"

"Customer should be informed why the package is not delivered. Sending a drafted message will not work. "

"I am really disappointed with the delivery. I have ordered a number of times with FNP, service was excellent. I have recommended to my friends and family. But this time not only was the bouquet delivered Late, I dint receive any updates on the status and it was delivered 3 days late. I am really disappointed with the way things were handled. "

"Nice work and fine work on time. Thanks for the delivery."

"Quality, product range, service center, delivery all is best"

"Didn't deliver mentioned product"

"Not only do they have a variety of products, they also have products for various price ranges. It feels as good as personally picking up flowers for your loved ones."

"Decent collection. However my last experience wasnt that good. The order was missing the message card and there was nothing written on the cake._x000D_ "

"Timely service. Good quality of products. "

"Ferns N Perals provide good service"

"It delivers the product on time. Good customer support."

"Plus no fragrance of the flowers. Which does not give a pleasant experience enough to the receiver "

"I was not satisfied with the first opportunity i gave. Let's see what happens next time as I'll be giving a second chance to the company. "

"Keep up the good work :)"

"The product which was ordered reached the recepient in a scrambled way. "

"Ordered a cake worth RS 6000. Got a cake for which I won't pay more than Rs 900-Rs 1000. No response from customer support after complaining since 3 days. "

"Super service"

"I like the way to deliver product but in the other hand some cakes are not delivered in the small cities which wil effect to the company so I want to give you suggestion that you should deliver all cakes in every where it doesn't matter that's big or small city thanks "

"no words to explain"

"Helpful but need more options for few places"

"they took rs 730 n delivered the flower worth 150. No any fillings inside the flower"

"product quality not good"

"onine service is good but delivery on time not consisitent"

"On time delivery as promised with constant updates being shared about the delivery status"

"Loved the service. On time delivery. "

"Customer service can be improved; the free message letters allowed should be made good to read, it was literally printed somewhere in a corner and don't at all look good. Apart from that, it was a good experience."

"They are worth each penny. On time always. "

"Birthday flowers delivered next day and wanted extra money to deliver on birthday because of shortage of flowers in my area. Also timings are as per their delivery boy. Rude call representative."

"Altogether excellent just that rates should be revised"

"delivery is not so great "

"Nice service"

"Very happy with the service they provide me, they have excellent service, amazing quality and super timely delivery that shows true customer service. Amazing company doing amazing things for the customer. "

"I have had great experience when it comes to sending cakes , flowers , chocolates or small gifts to friends and family. The ordering is easy and the delivery is always on time. I also appreciate the notifications you send for each activity. Thank you for helping us in making special days of special ones more special! "

"Delivery is on time"

"They offered tension free service which did not require any follow up"

"Excellent serivice keep it up"

"Order no. 397913201_x000D_ It's already two days over the supposedly delivery date and i am still waiting for the item. Your poor customer service cannot tell me when the item is going to be delivered, and passing on the blame to 'Blue dart'. _x000D_ TOTALLY DISAPPOINTED_x000D_ _x000D_ Order no. 397910601_x000D_ I had ordered a heart shaped chocolate cake for the anniversary and instead received a simple rectangular cake. No explanations offered by your company."

"Great first experience, looking forward for next :)"

"You have excellent options for gifts for various occasions. Your service help people to meet their personal commitment while pursuing busy personal life."

"Ferns and petals on time delivery is the best about them."

"It is really nice experience and I am happy with your service. Keep it up."

"I always trust Ferns and Petals for delivery of my warm wishes to nears and dears."

"I have had only beautiful experience with this company. Recently, they ensured that the cake we wanted them to deliver, delivered it to them, There was some hiccups as the person concerned, was not picking up the call. They called us and took the alternative number and delivered it to them. _x000D_ "

"Service is good but sometime same product are not delivered overall good "

"The service is great and timely. I had a little issue with payment, but otherwise, I really appreciate ferns and petals and their service."

"Rsponse from comp is good one but the seller of the company is little extra roll"

"Quick and easy process, efficient service "

"Delivery quality "

"My order no. Is 3951925. I cancelled it but i didnot get my refund .you said it will reach me in 5-7 days days but now it goes more than 10 days."

"Product listings are good, products delivered are good too. No complaints with the quality of delivered products. And a huge plus, the support staff. Absolutely prompt and supportive. Caters to your whims with a smile. "

"There is no calling help line_x000D_ "

"Great company"

"Great service, tasty cakes"

"So very thoughtful that the flowers lasted for days and weeks. The recipient couldn’t stop praising it. The goblet of Nuts etc was also beautifully presented. I’m most happy "

"It's quality of product & fast delivery."

"FnP team is focused towards quality and they value customer sentiments."

"Have had a great experience while ordering flowers or cakes. But when it comes to courrier items the expectation is not met. Late delivery or information on when the item would be delivered was not there. But overall a good experience."

"A good facility but the delivery was delayed due to which other celebration plans got postponed. This area can be further improved by the firm."

"The flower part was good but the cake was horrible..charging so high and than not giving quality things is cheating your customer which will affects its business. I will not recommend any one to order cake from fnp._x000D_ "

"Product was great_x000D_ "

"Can send your wishes and memory to your love ones"

"Prompt responses. Good customer care._x000D_ "

"good choice and excellent variations"

"They have a great selection of cakes and delivery is good as well. Pretty happy all over."

"Great service"

"trustworthy service. "

"Good experience with the company.. Nice initiative"

"Good se"

"They have great products only thing they have to bit improve is about communication ."

"What I order is delivered "

"Love it"

"The flower arrangement was the same as given in the picture.The dear one to whom I have sent the flowers is on cloud nine receiving such a fresh and beautifully crafted bouquet.The punctual delivery made it more valuable.I will definite recommend Ferns N Petals to my friends & family."

"The company has great customer support service"

"Being A Service Oriented Company They Don't Have A Good Staff Who Would Firstly Listen To The Customers Words And Work On It. I Was Decieved By The Twice. Never Ever Buy Any Thing From Them."

"quick delivery, quality product"

"Bau saru che"

"Order product on morning and got delivered in afternoon. Swift service by FnP"

"The gift reached a day later than the anniversary date. The whole purpose of the gift failed since my brother left for his vacation by the time they delivered the gift. I ordered only because the site was promising to deliver on a particular date. If it hadn't, I would not have ordered. "

"Delivery is within time...But greeting is small as I excepted...But nice exp..."

"Pleasent to talk when have any issue _x000D_ _x000D_ Delivery time is not good "

"Great variety nd excellent delivery services"

"good service"

"Timely delivered"

"Need to avoid issues as wrong message delivery and give good time to courier guys for delivery"

"Its great that the gifts arrive in time...sad s that some products are really different from that we purchased on line. Thank you."

"FnP provides great service and on time delivery. the quality of products is also very good "

"Timely delivery, variety and quality of products make it work"

"Everything about Ferns N Petals is great! Keep up the high standards you have set. I'll always recommend Ferns N Petals to my family and friends"

"It's costly I feel but once you get the service it's worth every penny.No problem"

"There is nothing which is not great about the company."

"The cake was very tasty and flowers were beautiful and fresh. The service was very good and was on time.. Thanks Ferns n Petals.."

"Poor quality. The cake which I ordered was not entirely different from which I ordered and even the taste and quality of cake was poor. When I complained ferns not petals they said they will either refund or send me a better cake with a sorry note. I did not received anything. Price is very high in comparison of the quality and service. "

"Good overall collection of gifts and cards. Mostly deliver in time with a few glitches sometimes"

"Withered and stale flowers were handed over.The flowers got rotten by the same day. Never expected such a worst experience paying 900+ INR."

"NOT ALL ITEMS ARE DELIVERED AT ALL LOCATIONS. SOME OF THE PRODUCTS I LIKED WERE NOT HAVING DELIVERY IN THE AREA I WANTED"

"Great delivery speed,quality,service n excellent communiccation."

"Nice and on time delivery"

"Everything about the site is fabulous, Ur service as well as your customer care all are good "

"Great service with good delivery time"

"Prompt service and quality products but bouquets are a little overpriced."

"Your company wrote “I am sorry� on the anniversary cake - IT WAS NOTHING BUT DISASTER FOR US"

"Delivery , Product Quality .Everything is above the mark."

"Nyc feels realistic and opposite person's gets the amazing happiness and surprises "

"Trying different products as gifts"

"The picture of the product and the final product do not always match. One can work on that. Otherwise everything is positive!"

"The company does not believe in delivery of the item ordered , instead , send a false confirmatory mail. "

"Good"

"FnP has a great variety of products. and the quality is also brilliant! The delivery service is very prompt and efficient. I've been using FnP for more than 2 years now and I've hardly ever faced any problems. I love the reminder policy that they have."

"Receivers were very pleased with the quality and packaging and the courtesy extended on delivery"

"Really liked the service ... on time delivery ... tracking system and needless to say- fantastic product range . I love it !!"

"ease of placing order and strong customer support"

"Good one"

"The cake was delivered on time and the quality was great."

"I am very glad that FNP portal brings smile with quality products and amazing level of service. "

"Lots of verities in gifts for many occasions "

"Should have more variety. New baby balloons and cards ."

"Quality and timing of delivery was as expected"

"On time delivery good product, but should be more cheaper"

"make sure the prices r low becoz other apps ave for less price "

"Delivery was the only disturbing element otherwise all good"

"Highly customized and customer friendly"

"Bad Experience"

"Delivered in time"

"On time delivery , dot on time , good cake , thanks for service"

"Extensive Selection of gifts that are of high quality followed through by excellent delivery services. I have since ordered for more gifts to be delivered. "

"Overall great"

"Great Company. Order with confidence. Fast delivery. No hassle. Many items to choose from. Quality product. Give importance to customers."

"Great Company"

"Thanks "

"Variety of gift products"

"Good variety and efficient delivery"

"Keeping commitments is the key to their success. It is rare in India"

"Till date none of my consignments ever got late or cancelled .Immaculate service and its about love being delivered to those who matter the most ! Every time I ordered through Fern and Petals it was true happiness .."

"Service and the quality"

"I like the delivery sysem much and they delivered in time and it was very urgent for me to be delivered in time."

"They have wide range of products and great service "

"Very efficient and high quality services but expensive though. "