The image displayed is only indicative in nature. Although we make 100% efforts to match the image displayed, the actual product delivered may vary in shape or design as per the availability.
A majority of our orders are delivered on time as per the time slot selected. This is not met in very rare cases where the situation is beyond our control viz., traffic congestion enroute, remote address for delivery, etc.
Since flowers are perishable in nature, attempt for delivery would be done only once.
Flowers may be delivered in fully bloomed, semi-bloomed or bud stage.
Once the order is prepared for delivery, the delivery cannot be redirected to any other address.
Although we try not to, occasionally substitution of flowers is done due to temporary and/or regional unavailability issues. Please be noted that we may have to do this without informing you because we give utmost importance to delivery on time since most of our orders are gifts for a certain occasion.
Don’t place the flower arrangement under direct sunlight or near any other source of excessive heat.
It should also not be placed under a fan.
If any petal gets damaged, then remove it from the flower.
Ensure that the floral foam is always soaked in water.
All the flowers benefit from a daily mist of water.