"You guys make sure that the order is delivered as and when wanted and your customer support is great as well. Thank you for spreading joy to people no matter how far they are!"
"Great products. Only thing lacking is that there should be more description about the products."
"Tge delivery "
"Overall FNP is the best site for gifting,especially gifting cakes and flowers._x000D_ However, I was slightly disappointed this time because of the spelling mistake and untidy design on cake."
"delivery on time thats good, N Add more gift items like toys for kids, "
"Great experience with ferns n petals services and quality "
"The flowers. The service. "
"Best, Neat, Prompt!"
"Have been ordering from fnp since many years and have always been satisfied with products, delivery and service"
"I wanted to make it special for my fiancee birthday by delivering small gifts to his office space and Fern and Petals have make it easy. thanks"
"The service is very good and on time. Packing was very well done. It will be nice to have option to put a message in card in language other than English e.g.Marathi"
"Best order...best delivery"
"Cons :_x000D_ 1) FnP branding missing in the orders delivered, looked like gifts sent thru local vendors_x000D_ 2) No "delivery made" confirmation received thru SMS "
"Same day 4 hr delivery works best. Awesme service!!"
"Convenience in making payments and a good variety of products to choose from"
"i liked each n everything whenever i ordered something, i fully satisfied with the product."
"It was a smooth experience from selecting the product to placing the order till final delivery. Thanks."
"Good service and great product quality"
"Good service and good options "
"Awesome. Thanks alot."
"Customer service is very proactive which is "
"Even after dropping mails, no one bothered to call me or check what's the issue.._x000D_ For sure will never order from ferns n petals"
"Maintained well timing & quality. All the Best to FnP Team."
"I ordered number candles for my fathers 71st Birthday. I paid 100 Rs for the same. FnP delivered plain candles box. This is not cool. Can fnp refund candle money?"
"Timely delivery which means a lot.easy ordering.simply excellent."
"FNP has a wide range of bouquets and cakes that can be delivered across cities in India and abroad. So a big help whenever I need to arrange something for an occasion. Great and trusted service. Great quality products so I do not need to look elsewhere. "
"I was told by the Customer Care Executive that the delivery would be one hour late than the requested delivery time, but the product reached on time. Hence, was very happy with the on-time delivery. I was also very happy with the quality of the product. Flowers were very fresh."
"excellent service & quality"
"Services are excellent"
"Great service and productd"
"Efficient approach, ease of booking, prompt delivery."
"A _x000D_ flowery thanks"
"Great job, well in time"
"Good brand to deal with as far as assurance is concerned"
"More options"
"You deliver the product that you show on your website which is amazing. "
"The company stands by its promise, so far has always delivered as advertised. Totally trust the quality."
"Disciplined and timely "
"Very easy to place order. No hiccups in getting delivered. Delivery was on time. Overall quite satisfied. "
"Great sevice but prices a bit more "
"AMAZING service if you really want to make someone's day "
"Your Greeting card message said "being senth with Lost of love" instead "being sent with lots of love".. that made really bad impression from my wife. And she is not happy on her Birthday.. "
"The boquet was in Blue paper on the site and it was delivered with yellow paper "
"The cake was different from the picture on the ad. Not sure if there was a description that it would be. The cake was tasty though. I thought it was also a bit overpriced. I went for Ferns n Petals nevertheless because it's a trusted brand. Delivery was timely. Thanks a lot for that."
"Awesome service... keep up the good work. "
"I found responsiveness and care. One didn't have to worry once I contacted for my order. The receipts too were happy with the order received."
"Great service. "
"On time delivery "
"Great work.!!_x000D_ "
"Service not good"
"Quality is too good, price could have been bit less"
"Rates too high"
"Very prompt delivery and good variety of eggless cakes."
"the packing was not up to mark. huge staple pins and shabby looking."
"At F n P you are assured that yours near and dear ones shall get your token of wishes at the right time ! Cheers"
"Awesome product and prompt delivery. So happy with the service."
"Got exactly what I wanted, process is so easy going and which help you find the pincodes etc_x000D_ Just the calling process should be a little quick"
"Good"
"I have a wonderful experience"
"Thanks fot the fast delivery and beautiful bouquet. "
"I like the idea of reminder_x000D_ "
"Deliver on time and value for money"
"Flowers were not at all fresh, order for flowers and if those were not fresh what's the use ???"
"Everything is perfect"
"The commitment is worth it."
"Very prompt service"
"Everything is just perfect and bang on time."
"I liked the service to the fullest. Thanks for making my day. "
"Thank you ferns n petals :) "
"Always use them for my presents."
"Im happy with the prompt service and good selection of bouquets. Keep it up !! "
"Overall the service and the products are very nice and as per the specifications. Its just sometimes that delivery persons are rude or they never call before delivering. The prices are also on the higher side to some extent but understandable for matching the level of service."
"Overall Good service...suggestion to increase more items in your list to avail more options to customers "
"I had a good experience with fnp with their executives delivering my order even before time."
"I am satisfied"
"Timely gift delivery is great"
"The prompt feed back which is so very essential and the completion report after the delivery of products is indeed an excellent hallmark of this outfit.The reliability factor gives you immense confidence. Keep it up "
"timely delivery and good range of products"
"Experience was good "
"No comment"
"Good service nd timely delivery"
"Service is excellent"
"Response time is very good"
"Location ease and timely delivery of the product is the USP. I hope in future you will add more new products and do proper product bundling."
"Got the it on time"
"the service was great..on time..but the cake delivered looked different from the one that was shown on the web page."
"Wrong product was delivered. And no one replied to the my mail regarding the bad service. "
"Timely delivery"
"Wilted flowers were delivered. You were good and efficient not any more. Sad."
"only one thing that is passel must be delivered on time"
"Ferns & petals maintain the standard of their products and most of the time, delivery is on time.."
"good"
"I have ordered several times via Ferns and Petals, and not once have they let me down. Was a little sceptical about the flowers, but thank you for not letting me down. :)"
"Awesome service"
"Ferns you can trust and petals that you can love"
"Like that delivery is on time and also that they have a large variety of options available to choose from in each category!!!"
"Lilies were not at all fresh. Petals were torn n black. Gift card was not printed correctly. There were other mistakes too. "
"Quality, quantity and everything about the product is good. Just had some negligible problems at the time of delivery but thats understood.... rest it's an awesome site to surprise your loved ones on their special occasions."
"On time service "
"Never missed the time nor compromised on product quality "
"Its the ideal way to send best wishes to loved ones on their special days. :)"
"Very nice and quick service"
"Delivered promptly, easy to order online from anywhere in the world"
"You give what you promise"
"I ordered cake for from ferns n petals app, the cake look like normal bakery cake and the cost was thrice . "
"Quick delivery but the message to the recipient was not presented in a nice manner. A nice font can be used instead of a print-out with typed out letters in a simple font. A font which looks like a hand written message would be really good and improve the experience of receiving a gift from someone. _x000D_ Thanks"
"Thanks for such prompt delivery. "
"FU*K URSELF"
"Timely delivery and constant update"
"Timely delivery...Great response...Excellent product delivered at right time...thank you"
"Good but missing excellence by poor delivery promises._x000D_ "
"Iam fully satisfied with the service,quality and delivery time. _x000D_ Thank you for making my love one feels special. . ."
"Excellent "
"The service of sending reminders based on orders last placed is a life saver. It will never let anyone miss anniversaries or birthdays. "
"Genuine products, Good quality, care of customers. simply best."
"I only wish that the notification shouldn't be sent so much in advance as it completely ruins the surprise!"
"Should improve services"
"I ordered for butterscotch delight which tasted very bad. It was a corporate monthly bday event that ended bad cause of the cake. We found stone in it. "
"GREAT COMPANY"
"on time delivery,good quality products"
"Flowers were good , they got delivered on time. Good follow up !!!"
"Good interface and service but need to work on some customized combos and also allow the system to send wishes in regional languages too. "
"The experience was not good this time sent cake n flowers to my parents the flowers were not fresh . Cake was not tasty had a different type of smell . I am not satisfied at all ferns n petal generally has a good delivery I being a regular customer I am not satisfied at all this time . "
"Loved the service"
"fi"
"Good in alll"
"Timely delivery......gifts just as shown"
"Great job"
"i had wonderful experience_x000D_ "
"Awsome delivery at reasonable price with discounts."
"I am a regular customer with FNP, Firstly they delivered rotten flowers om My Mom's Bday , then secondly, they charged me extra for fixed time delivery and delivered the product next day, and I wan not even informed as to what went wrong, the whole surprise was ruined. In their words "we value our relationship" but i seriously wish they meant it."
"They have variety, great collection and ontime delivery process"
"Cake quality was not that good in comparison to prices."
"Needed to change the delivery address after placing order... Great follow up by team..!! _x000D_ Thanks Mahinder and Isha for quick response."
"Quality, service, etc "
"Had a very good experience as a first time customer. Will definitely keep coming back. Thank You"
"to work on TIMELY delivery of plants."
"NEED TO BE CAREFUL IN WRITING THE MESSAGE AS THE SAME WAS NOT CORRECT ON THE CAKE. IT WAS MENTIONED HAPPY ANNIVERSARY KAKA AND KAKI, INSTEAD IT WAS HAPPY ANNIVERSARY MOMMY AND DADDY"
"xcellent customer service"
"Cake was too yummy..u delivered it on time_x000D_ "
"Great collection but it is very very very very very very overpriced. A box of 5 5stars for Rs 200 does not make any sense to me at least. "
"nice work keep it up."
"Needs some improvement to make ordering easier for customers "
"Everything excellent"
"Stale Ferrero rocher"
"The service and "
"easy ordering"
"Used it only once the first time. Service received on call was professional and efficient overall. Though a toll free number would go a long way"
"Everything is great"
"Perfect delivery ontime. Much appreciate and thank you."
"Nice experience for surprise for loved ones"
"Chocolates are slightly over priced._x000D_ Very good varieties on cakes."
"the flowers delivered were not of good quality. droopy roses. _x000D_ they did not look good.a bit disappointed specially since i have been ordering from F & P since long. this time the experience was bad"
"Thanku 4 d delivery on time_x000D_ "
"good service"
"Special thanks to priyanka ,customer service representative for making my friend feel so special on her birthday with the cake I presented.The quality and service at its best.The best customer service I ever received .Heartfelt thanks to ferns n petals."
"Good service but a bit expensive"
"The cake did not look as good in real as it looked in the picture. I was highly disappointed "
"Gift sending made so easy"
"Ordered two items cake delivered on time but another item not delivered on time over all its good experience with Ferns N Petals"
"Ferns n petals helped deliver a smile to my parents and bang on time..!!! Love you for an excellent service..!!! "
"Creative thinking, speedy delivery but process layering sequence get wrong naming before icing on the cake done instead of icing on the cake done after naming.flowers fresh cake yumm. Expensive compared with other web site. But if u wanna make urgent delivery then u can trust fern n petal."
"Good service provider and taste of cakes is good and also one advantage of their on time delivery..."
"Ordered multiple items. Has good variety of products to choose from. Like the ability to choose a date for delivery. However, some products were delivered a day ahead of the desired delivery date. Would have liked if they delivered on the exact date. But it is good that it was not delayed or not delivered which has happened with other companies. I would definitely buy from them again. I suggest they add more gift items such as artwork to their catalog. "
"My orders are always delivered on time. The quality of their flowers are always good. Thanks Team!"
"Best company and best deliver of cake and card..Seriously loved the cake"
"I have ordered for a Cake for mid night delivery and also pay Rs. 250 extra for mid night delivery on 27th February, 2017. But i have not received the cake at mid night and after several follow up and wasting my time approx 1.5 hours over phone get delivered the same at 2:30 p.m on next date i.e on 28th February, 2017. The service at Jodhpur and other related area are very poor. Never go for Ferns n Petals. "
"More time slots should be provided"
"Delivery time should be restricted to the mentioned date please"
"try to send product and flowers @ same time"
"Very happy with your service. Will continue to use and recommend to others"
"Delivered what ferns n petals had promised! "
"Sometimes orders are not taken properly. Sometimes they are. But product quality is good"
"Great company"
"Many options and timely delivery !"
"Good quality "
"I am happy with their services"
"User Friendly Website, good options available"
"The product is similar to shown on the website and delivery is always on time. Once I gave incomplete address and still the delivery was done on time due to good coordination. "
"Great work..up to the mark...i ll recommend it to everyone"
"i can trust on this company for sending some special moments"
"Far or near whenever you want to send someone something special, all you need is Fern n Petals.. "
"I really liked their service and their cake quality is too good."
"Great to use ferns and petals site."
"The quality is over the top. _x000D_ "
"great service"
"Wasn't satisfied with the service "
"The timely delivery is good. The cost is fairly steep for a handful of flowers."
"Timely delivery and good in quality"
"I have ordered so many times from F&N and so far the service has been excellent , with great products and not to forget on time delivery . Keep it up !"
"Need to improve on delivery and the designs you promise "
"The ease of placing orders and the timely delivery."
"Timely delibwry "
"Service is good, customare care service is also good...delivery time was as promised...over all good experience...will recommend to friends..."
"as it was my first endeavour, it was truly a great experience"
"I had odered for desingner cake my oder number 1952258 and they sent me cheap chocolate cake. Inspite of calling there customer care continously they have only excuse to slam on my face tat "concen department se contact nahi ho rahi hai, call back arrange karati hu". I want my money back and please take back the shit you have dilevered. Now i recieve a mail saying request closed. Really great. "
"If you want to ruin relationships and spoil birthdays...please use FnP. "
"Its an excellent company. "
"Gr8 service...would b even better if some more options in chocolates are added"
"Good quality and timely delivery. Suggest you to lower the prices of cake and flowers as its quite high and not affordable sometimes."
"A hassle free and reliable company"
"I appreciate your capacity of maintaining delivery time schedule."
"Deliver was in time and excellent customer care executives who help and guide in the most appropriate manner."
"Timely delivery. Excellent system of providing status info via SMS and e-mail."
"Good delivery speed"
"Gud service "
"every thing was fine from booking to delivery of the gift... but in the greeting the message i have written was not printed properly and completely... a bit disappointment..."
"Im in love with the Logistics department :) "
"Good experience "
"I like the look and feel of the website. Lot of variety and improving day by day on the gifts to choose and delivery is spot on. Thank you FNP"
"I had sent a cushion for my best friend and it is perfect."
"I ordered kitkat cake which tasted good and was delivered on time.but wasnt worth the price.the chocolate icing could be of dark chocolates which will add further to taste .it also need to have more kitkats.also limited variety in kitkat cake - better to add themed cakes too like little minion kitkat or antigravity kitkat"
"Well Done"
"Timely delivery"
"Quality as well as punctuality are two basic factors which makes ferns and petals special from other similar companies. I can never think of any other option if ferns and petals is available for service. I only wish that the coverage of its services be extended also to remote and rural parts of country. "
"It was my first experience with ferns and petals..they totally stood up to my expectations"
"Quuck delivery time . Very reliable too"
"Yes"
"Scheduled delivery with fresh additions and glitter additions "
"Need more delivery slots"
"No complaints or shortcomings on experience. But I am sure there is always room for improvement to enhance the experience. "
"I am happy with ur service. Hope it will remain in future. Gud luck n keep going guys. "
"I have been a regular customer for quite a time now and have never experienced a better opportunity than ferns and petals to pamper my colleagues, friends and relatives.There is something for everyone. The entire package from decoration to the stuff used is perfect! I would recommend everyone to go ahead with this!Excellent work"
"Ontime delivery with desired quality."
"Great service , easy to use , easy to pay , best online experience ever. "
"I had a lot of orders through ferns and petals and everytime they just surprise me with their outstanding work. But yes they lag a little bit in courier service but it doesnt matter .. because you forget everything as an when you get the product delivered at your home."
"Service is good but the options were not comprehensive. I would have liked if I had the choice of choosing the individual options in combo myself. Like, I wanted to include Blackforest cake but there was no option. Therefore I had to go with the Chocolate cake itself. Hope to see such changes. Thanks."
"Easy to Order, Easy to track, Easy Payment."
"timely delivered"
"Ferns and petal company provide a amazing variety of flowers and gifts for loved ones , service is upto mark !"
"Varieties to choose from. Payment simplicity._x000D_ Sticks to agreement._x000D_ But, no source of quick delivery to Shillong, Meghalay."
"Company's value"
"Happy with the door delivery.. and stands good with the taste too.. only con is it's being a bit expensive but worth it.. go for it.. thank you"
"Disappointed how my order was changed even though I was informed about the changes but it's false advertising."
"Great delivery, thanks"
"The quality is unbeatable! "
"Great service and maximum area coverage..very fantastic service"
"Flower & delivery & support are very good...But the greetings card quality very poor...& Dose not print message properly...I am just upsate when I saw the card...Cards inside is plane white...No design...& Print message one corner in a small font...No design...Like e notepad view...So card order is wastage of money...But other service & product quality is good..."
"time discipline"
"on 21st night i booked for birthday cake, it was supposed to get delivered by 22nd feb morning, but it was delivered on 6 pm that too after several follow ups. greeting card was not delivered and the taste of the cake was also not upto the satisfactory level. we are very very disappointed,"
"Good service and right on time. Fresh flowers and no nonsense ! They even changed the order address with ease and no confusion! Highly recommended"
"Your services has been excellent and time managed well.I will like to use your services next time I want to send something to my wife."
"High Prices"
"service is good...but sometimes the quality of the cake is not good._x000D_ "
"Great service! Flowers was exactly like on a picture!_x000D_ "
"Impressive "
"Sometimes things dont match to what is shown on website bt overall its very good"
"Good but cake quality needs improvement "
"Best product and on time delivery "
"designs are nice"
"full cooperation "
"Good"
"enjoyed your services"
"I like it's service. It is quite punctual."
"On time delivery. Quality also great."
"My first time with this and can do this again surely"
"good product range and quick delivery within 24 hours or same day.."
"Reach and range of products"
"I lv d way the emotions Travel "
"Very good work team. Keep up it up!"
"I want them to continue this great service without any problems"
"There is a nice collection of gifts and great coverage of delivery across india need to provide free delivery across india."
"It was great the delivery come at right time and no delay with great quality"
"Overall"
"The company has great service and delivers on time."
"whteve is shown that i son"
"Seamless execution and on time delivery"
"Always on time with good quality"
"I have been trusting them for a very long time and the trust just grows stronger and stronger with every transaction. The call centre is very prompt and also highly courteous and always there to lend a helping hand. Of late their reminder alerts are again path breakers. I wish them well. "
"good service"
"Sent flowers in time."
"It's a great concept and very efficiently managed. "
"The cake delivered was stale and was not the one I ordered. "
"the flowers were not fresh at all, they were dried and the card quality was very bad not worth paying 700 INR at lot._x000D_ will never purchases again from you "
"The bouquet and cake was delivered on time and my niece was very excited about the same."
"Totally professionally managed...timely deliveried..v good quality..nice packing...full track till delivery...withen time slotes...good keep it up"
"It is great, timely deliver with etiquette."
"FnP is a boon to all modern day humans.. It helps us send gifts to near and dear ones, even in the midnight, thus saving the day and creating a great mood..for the occassion of course!!"
"Well guys I m satisfied with the services as they have delivered my gift in time. Plus deliver guy was polite n humble . All the best ferns n petals . "
"SERVICE is really good ."
"Good service and timely delivery"
"Everything is just amazing, the delivery, the products everything. Good work."
"Good service "
"Delivery was on time and the flower arrangement was great!"
"It's rare that one sees a default in a brand and what better than a high end company like Ferns N Petals delivering flowers and other goodies at economical rates. Simply Love it! Totally Reliable!!"
"Online accessability. Im in nz and i sent a gift home to india. Only thing is i couldnt xhange the date after adding it to my cart. That was annoying because i had to redo the whole thing from scratch. Otherwise excellent experience"
"I send a bday cake to my brother it looks good but taste was sour. Very embrassing moment that was"
"It is best at quality, punctuality, variety , ease of purchase. It would be great if they extend this service to other countries in South Asia to begin with. "
"Because working time is better than other companies "
"Customer interface on your website is cumbersome & not conducive to easy & quick transaction."
"FNP are good but the trustedcompany.com don't deliver on tentative date they give us."
"Right on time . Excellent Cake."
"It was great "
"I have a good experience regarding orders from FNP"
"quick delivery"
"Good and trustworthy"
"I want to trust the company to deliver my loved one's my gifts and ferns and petals is perfect place to do"
"The flowers shown in the image on the website "
"While the roses were excellent, the cake was stale. Please improve quality."
"Timely delivery"
"Understand customized need and hope to have the team on the same page for my next purchase!"
"Flower quality is not up to the mark"
"Timely delivery"
" Punctual Delivery of the gifts as per the time specification"
"Very nice range of products, fast delivery. Good quality."
"No frills service, and good customization options"
"Prompt and excellent service"
"The gift I saw and bought was not what I saw. I was highly disappointed. As compared to price, the product was not worth it. Felt cheated."
"Nice gifts and option to select the delivery date is great and useful.. Need some more new nd customised products.."
"THE SERVICE AND TIMING OF DELIVERY IS GOOD. NOW I CAN FULLY RELAY ON FERNS N PETALS AND LOOKING FORWARD TO GET MORE SERVICE FROM THE COMPANY._x000D_ THANKS"
"The mob app is not working properly.its been almost a month i m trying & interacting wit ur tech support..it becomes very embrassing to share personal msg to ur supporting staff while booking on behalf of me.rectify the same at the earliest.."
"Good quality gifts and flowers_x000D_ Awesome service"
"best flowers and cakes available to gift ur loved ones to express ur feelings for them and bring a big smile on der faces...thnx FnP.."
"The bouquet wasn't same as show in picture and much more expensive than the other sellers"
"Very useful for helping us wish and surprise near and dear ones. "
"Would be great if the customer could bundle 2-3 options or customize the gifts a little bit.."
"Keychain and packing were very good. But in the message note smileys were not in alignment otherwise it was great"
"Good product and deliverability._x000D_ Some discount needs to be given to first time customer."
"I would prefer your services as they are on time...good quality..so many options for each and every occasion and combinations....loved them...."
"Executing with efficiency and timely action and delivery."
"Ferns n Petals always keeps to the time and the order is always fresh and the service is very good. I do appreciate this very much."
"The flowers faded & withered away the same day by evening in both the orders delivered at Bangalore :(_x000D_ Pathetic standards!"
"Have used ferns n petals to wish my near &dear ones on various occasions&very satisfied with their delighted response. Ferns n petals have made it possible for me to make the day special without actually being there. Please do maintain the quality in future. "
"Timely service. Good service. Prompt."
"trustworth"
"Not interested "
"Well trained ,well informed staff.Helpful and thorough professional. "
"The delivery was made on time. FnP is very good with communicating updates through SMS and emails, which is great. Thanks, FnP"
"Satisfied!"
"The ordered cake was delivererd in a haphazard manner. The entire decoration was damaged"
"Great customer service, delivery on time , nice products"
"Very nice....Delivery also on time ....Pic quality also good"
"I just loved the product I ordered.... Thnx for making my gift so special. "
"Cake was a bit of a disappointment, the design was completely changed & I was never notified about any design changes. I can send pictures of what was ordered & what was received. Did not have any flowers etc._x000D_ The peacock bouquet was still ok, & Ganesha statue was good."
"Below average quality of products"
"Have a great experience but bit delay"
"Excle"
"The service and quality of flowers was awesom. I had ordered it for my father in law who got discharged from hospital recently. The flowers were delievered on right n made his day special. Thanks a lot !!!!!"
"Product delivered looks exactly as advertised on site_x000D_ _x000D_ "
"The product was good however the delivery was not on the scheduled date."
"Delivery on time"
"Super "
"as per my experience your delivery is bad"
"okay"
"ordered a cushion and the quality of the print is very poor. If the picture uploaded was not of the resolution requirement, F&P should have contacted me. also it's a very very tiny cushion"
"The service that is provided is good, I would get a call even on a international number just to make sure everything works well. "
"I'm a regular customer of yours. On 25th Feb I had requested to send a bouquet and a cake to Lucknow which I have been doing for the last 3 years. _x000D_ I got a message saying delivery was attempted for the bouquet but couldn't be completed. However no call was made to me or the receiver. While the cake got delivered on the same address. _x000D_ Till date I have not heard back from you people. _x000D_ 1927359 Order number"
"Excellent choices and great service"
"They deliver exact products and at times even better and go an extra mile to bring smile on faces."
"Its very nice to order in ur site."
"Trustworthy, customer obsessed"
"Delivery wss as per desired and cake was really good keep it up suggestion the card on cake to be innovative and attractive"
"Perfect timing delivery,very pleased with the products too"
"Excellent execution from enquiry to delivery. Well satisfied with the performance. Although it was first time, happy to stay on further. Keep it up. "
"Flowers reached on time, I had constant communication and through quality of the flowers was good. Will definitely use this service again! "
"Earlier product delivered was dirty but they arranged a redelivery of the product Free of cost.. So we got two t-shirts... First order was not on time.. So I was not able to surprise my girlfriend.."
"Nice...."
"Delivery time, quality and price are balanced."
"Service and quality is great...but the products are over priced. "
"Grt app.."
"This is one great company with awesome services. Truly amazed by their quick response and customer care assistance provided. "
"I really liked the service provided by Ferns and Petals. "
"I like the range of products "
"The real one was far more different than the one shown on the site. Delivery was late than to be delivered "
"Good"
"WORST"
"Thank you for the quick customer service, timely delivery and beautiful fresh flowers!"
"Great experience "
"Quality service with timely delivery_x000D_ _x000D_ "
"The services provided by the company is one of the best I have ever received or had. Thanks for creating an easy way to choose from wide range of options available. "
"Gift was delivered on time "
"It has delivered cake to my son who is far away from me. Thanks to Fern and Petals team."
"Timely delivery with good quality products. The cake and flowers I had ordered were excellent. "
"It has been an awful experience dealing with Fern n Petals and Blue Dart . Had to pick up the courier parcel myself from Blue Dart's Pune office . There is no customer service at all either in Ferns n Petals or Blue Dart . Shabby treatment of customer . "
"Service is great ...but I think the things are a little overly priced"
"The variety of gift items to choose from is very good. Order got delivered separately, but the quality of products is always great."
"Not upto the mark. Beneficiary was not contacted before delivery of the product. _x000D_ _x000D_ But quality was at the best. We received the assured quality"
"Poor quality "
"good reliable"
"Options n delivery_x000D_ _x000D_ "
"Good quality plants and flower. Timely delivery. "
"Good quality stuff and service"
"contacted customer care twice.._x000D_ 1- girl was not responsible_x000D_ 2- good experinece"
"Quality products are delivered"
"I am fully satisfied with FNP"
"Good service. But need to improve the customer service._x000D_ I have ordered 3 products as birthday gift to some one. Out of 3, 2 gifts were delivered on 2 different days (before birthday) & 1 on actual birthday. Only because the different delivery modes._x000D_ We are not concern about your delivery modes, our basic expectations are all gifts has to be dispatched at a time to recipient on the occasion._x000D_ Also one more suggestion, all product's details to be shown on website (i.e. size, dimensions, etc.)"
"It was great experience, first time sent online gift to parents. Service was good."
"I appreciate their support services n instant reply to our queries"
"Good service"
"one thing which i dont like about ferns and petal that they dont deliver every where, they should start sending to remote places also."
"See above"
"Great experience"
"Timely delivery and quality of products are too good. Excellent customer service! Keep up the good work would recommend to friends in future."
"Delivery was delayed and no update was given "
"On time and good service"
"Really liked the flowers and cake. The service was prompt and delivered on time. Overall a fantastic experience!!"
"On time delivery and quality of the products"
"Worst online business company I have ever encountered. Charged me high price and delivered some other cheap product. Customer care lies on phone and does not reply on emsils."
"I am satisfied with the packing. U guys have managed to deliver the product prior to the due date which is absolutely great. "
"Your company is npt customer centric_x000D_ "
"Great service"
"very reliable and trustworthy service. I count on you guys for every family occasion."
"They did what they promise to do. My parents received the surprise on time :)"
"product is of good quality"
"Nice experience "
"What i order, not deliver the same thing. At last experience was great"
"I love the way the time slots have been made convenient for users. And the delivery has been done in the stipulated hours. _x000D_ _x000D_ Also the product is genuine and guaranteed. "
"Though the products are expensive but I am always assured of 100% commitment towards timely delivery."
"Best customer service"
"I really like the way it responds. "
"the value of the delivery and product is if it is delivered at the agreed time._x000D_ in this case agreed time slot was 8 am to 12 noon whereas it was delivered after 6 PM "
"Timely delivery, with wide variety of choices."
"I am using fern n petals for last 1 year and it has been on time each n every time, cakes have been perfect and tasty :) Hope you continue being excellent "
"Everything is good. Just a little more efficiency is need. Thank you"
"Quality of the product _x000D_ On time delivery _x000D_ "
"On time delivery and happy with the product. "
"Got a very good feedback from those for who ii ordered for ._x000D_ looking Forward to such more outstanding service_x000D_ "
"Great reach in remote areas."
"Nice product & good service ,but should be delivered to the person directly & not the hostel guard._x000D_ "
"There's nothing great about the company. They do lack a strong connectivity and do not respond to complaints as expected. I had a missing item on one of my gifts. I mailed them thrice and got an email response assuring the missing item will be delivered soon. It's been more than 15 days. No sign the missing item. A clear sign of lack of concern towards the customers. Sorry for the review but you need to work hard people, especially, on your network."
"Timely delivery"
"Excellent company . Trustworthy ."
"Living outside india it's a best way of sending something special to the family and friends "
"Very fast and efficient services."
"Great service, easy to navigate website, lots of options, fast delivery!"
"Flowers were delivered very fresh and nice but the cake were vry different from the one shown on the picture that was selected. Delivery was good and on time."
"thanks for awesome service"
"Services are great"
"Real lifesavers"
"Flowers for all occasions. Very reasonably priced. Delivery is on time. Website is easy to navigate. "
"f&p gives us the great opportunity to show love and surprise our loved ones even from great distances . Just a thought that the customer service agents were not informative and got transferred to various departments finally left with no answers . Still i would say at the end of the day the gift was delivered on time which good. "
"Am happy with your service.. it's delivered my order on time ... And the quality of the product is good..."
"The time requested for 19-02-2017 was midnite. But the cale was delivered at 23:50 on 19/02/2017 "
"Good Quality and response "
"The picture which i sent was pretty clear but one carved on the picture frame is blurred. I wasn't satisfied with the delivery of the product and contacted them. They sent me new piece."
"Fa"
"Varied gifts to choose from"
"grt service"
"My number one choice to surprise my loved ones. Thank you to each and every member of FNP for doing what you do each day-for delivering happiness. :) :) "
"I have been statisfied with all their orders. Midnight deliveries have been a relief for people like us who are not around their loved ones. "
"Keep Up the good work "
"FnP sent false delivery message and when i asked recipients for confirmation they said no item has arrived , i again contacted to FnP customer care they kept me wait more than 20 minutes on phone and finally said your item has delivered from our side we have checked i again confirmed to recipient and got to know no item has delivered finally after 2 hour i got a call directly from recipient that order has now arrived , FnP customer care has no regret and they just give you fake status also they did not made any complaint for this just recklessly ignored as if its their daily routine i will never use FnP they spoiled my surprise wish to recipient and would not want to recommend any one ."
"Ordered it on my parents' 25th anniversary. Awesome , the delivery was on time, the flowers , the cake, everything was great."
"Thank u "
"Excellent job done..."
"I ordered pink roses for my friend. They delivered it timely although it was a remote area. "
"Amazing service, right on time with no delays._x000D_ Superb!!"
"took payment in full and delivered wrong flowers at the last moment.aweful_x000D_ "
"Good"
"Same as above"
"I had placed order this Monday to deliver roses and roses ....looks like the cake was found not very fresh "
"Deliveries are not as per request."
"If you can just check and manage delicery dayes more accurately "
"I have ordered for flower bouquet, when it delivered . Roses almost came out of the cover and it was not arranged properly. Flowers are not good as well. "
"Cake was good in taste but flowers were not fresh they were lame."
"I bought 2 products. 1 Gift was delivered as expected but the other gift was delivered before the date I mentioned. The overall experience was good._x000D_ Product quality was really nice"
"Trustworthy and punctual"
"On time delivery, high quality products and customer satisfaction would be my motto if I were running FnP"
"What's great is the timing in delivery of product, the packaging for delicate products."
"Great experience"
"Delivery was on time and the receiver loved the flowers"
"I like very much your deliveries its very sharp time. Specialy i happy with your product quality and price"
"Best Delivery Timing."
"Excellent timely service_x000D_ "
"On time delivery & informative service ."
"Always on time delivery with great products. When it comes to send my wishes to my dear ones, Ferns N Petals always be the trusted messenger. Thanks for being such a great service. Wish you can start the same great service for smaller cities as well."
"I am very happy with the service of Ferns n Petals. As they provide quality product on time._x000D_ Thanks"
"Prompt in delivery and overall good online service"
"I was ok to pay the preimum price for the convenience, but the product delivered was not up to the mark. very poor flower arrangement."
"Shopped with Ferns N Petals for the first time and it didnt let me down. The Product was as specified & delivered on time. Keep up the good job. Thanks :) :D"
"I ordered 2 things for a 5 year old and selected a time slot to deliver through online chat the person assured me that everything will be delivered on time but that never happened delivery was so late that birthday day was almost over and the chocolate bouquet never delivered whereas i was charged for bouquet only loose chocolates where delivered......very disappointed "
"Have to work on on time delivery "
"On time"
"Product line need to increase. Looking for named keychain and other creating ideas, not just photo keychains."
"Nice service_x000D_ "
"Always deliver, mostly on time.gives real time updates"
"The flowers were fresh but the pattern of bouquet was not at all good n like the one shown in image._x000D_ Personalized fridge magnet is not yet delivered."
"It's good but you can be better as delivery on time not before time & price should be in lower side "
"The orders are completed on time and are delivered in good condition. Would like to recommend that FnP starts mentioning the message / name on the cakes for birthday / anniversaries, as without that the personalized touch is not there in gifting."
"GreatIIII"
"It delivers fresh flowers and delicious fresh cake on time also if u choose your gift and leave the order in between they call and help to complete the order."
"I have ordered 3 items on valentines day, but only one item was delivered, the other two items were delivered after following up with them for 1week. Even the gift was supposed to deliver on valentines day, but they came to deliver the item 1day before. And support was worse, they haven't answered for 3days.."
"Delivery and standard is good"
"The gifts are always on time and of vry good quality_x000D_ "
"Very professional and deliver the right order in tight time. "
"Check spliers_x000D_ "
"nice service"
"Great about the company is you delivered the item to Assam. and that too in a tropical area thats very difficult to reach._x000D_ thanks."
"Commited "
"I like everything about it. But tracking off delivery can be improve. Everyone wants to know the status. A tracking link with the tracking details will be helpfull one. And differnt status on order track will be good idea. Everything else is very cool. Nice job.."
"Timely delivery of fresh flowers n cakes"
"Execution of the order was done perfectly. The flowers were fresh and beautifully arranged. The cake was from a quality cake shop. Made my day. Thank you!"
"Thnks for providing both the gift on same day.."
"excellent service from the company._x000D_ "
"Some new concepts have been presented but ontime delivery is a concern "
"Quite Satisfactory Service"
"what to say... no words to express my feelings actually... simply the best."
"ferns and petals always provides excellent service"
"You had everything well arranged and on-time delivery without even delay on dates. Thanks for your wonderful service."
"great company awesome service _x000D_ excellent coustomer support_x000D_ problem solving in less then a minute"
