Current Openings
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workSenior Photographer Ecommerce
Overview:
The Senior Photographer at FNP plays a crucial role in creating visually appealing and high-quality images to showcase the company's products and services. This position typically involves managing the photography team, collaborating with other departments, and ensuring that the visual content aligns with the brand's aesthetic and marketing goals.
Your role:
- Senior product photographer with 10+ years of experience
- Proficient in digital photography, including composition, lighting, and post-processing
- Strong portfolio showcasing a range of photography styles and subjects.
- Proficient in editing software such as Adobe Photoshop, Lightroom or equivalent.
- Excellent communication and interpersonal skills with the ability to collaborate effectively with diverse stakeholders.
- Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
- Should be able to manage a team of junior photographers, freelancers and image editors.
Preferred Qualifications:
- Experience in retail, e-commerce, or related industries.
- Knowledge of Adobe Photoshop, Lightroom.
Please send us your CV at careers@fnp.com
Apply Now -
workCopy Writer Ecommerce
Overview:
Are you ready to write your way into the hearts of audiences everywhere? We're looking for a spirited and imaginative Copy/Content Writer to join our vibrant creative team. Dive into a world where your words paint pictures, spark conversations, and drive action across a multitude of platforms including print, web, mobile, video, and the ever-evolving social media landscape.
Your role:
As the maestro of messaging, you'll work elbow-to-elbow with our brilliant design teams, brainstorming ideas that break the mold and developing concepts that resonate. Your mission, should you choose to accept it, is to thrive in our fast-paced, collaborative environment where the bar for fresh, engaging copy is always being raised.
What You'll Do:
- Bring creative briefs to life, transforming ideas into compelling narratives that connect with diverse audiences and encourage them to act.
- Dive deep into research, navigating the digital seas and engaging with experts to understand the needs and hearts of our target groups.
- Craft original copy and polish existing content across a spectrum of marketing and communication materials, making every word count.
- Partner with our team of brand champions and creative wizards from the spark of an idea to the final flourish of the finished product.
Who You Are:
- A word aficionado with 2-4 years of copywriting experience, preferably waving your magic pen in a creative agency or B2C brand environment.
- Owner of an impressive portfolio that showcases your versatility and flair for engaging audiences.
- A quick learner with the chameleon-like ability to adapt your writing style to suit different platforms and target groups.
- A trendspotter who stays ahead of the curve on style guidelines and brand voice to ensure consistent, on-point messaging.
- An exceptional writer and researcher with the organizational chops to juggle multiple projects without breaking a sweat.
- A self-starter who's just as comfortable flying solo as you are collaborating with a team to beat those deadlines.
Join Us:
If you're ready to channel your passion for writing into creating memorable experiences that connect and inspire, we want to hear from you! Join us on this adventure and let's create something extraordinary together.
Please send us your CV at careers@fnp.com
Apply Now -
workRegional Sales Manager Corporate Sales
Overview:
This position is for the Ecommerce division of FNP India, FNP UAE, FNP Singapore (fnp.com, fnp.ae & fnp.sg respectively). The hire in this position will be a part of the core technology team participating in the continuous evolution of FNP resulting in systems on the bleeding edge of technology.
As the Regional Manager of Corporate Sales in the Corporate Gifting department, you will be responsible for developing and executing strategic sales initiatives to maximize revenue growth and market share. You will lead a team of sales professionals, foster strong client relationships, and collaborate with internal departments to ensure the successful delivery of gifting solutions to corporate clients.
Job Role Summary:
As the Regional Manager of Corporate Sales in the Corporate Gifting department, you will be responsible for developing and executing strategic sales initiatives to maximize revenue growth and market share. You will lead a team of sales professionals, foster strong client relationships, and collaborate with internal departments to ensure the successful delivery of gifting solutions to corporate clients.
Roles & Responsibilities:
Strategic Planning:
- Develop and implement comprehensive sales strategies to penetrate the corporate gifting market.
- Identify new business opportunities, market trends, and competitor activities to maintain a competitive edge.
- Set clear sales objectives and create action plans to achieve them.
Sales and Business Development:
- Identify and target potential corporate clients, engaging them with compelling sales presentations and proposals.
- Negotiate terms and close sales deals, adhering to company pricing guidelines and contractual agreements.
- Collaborate with marketing and product teams to customize gifting solutions that align with client preferences and brand image.
Client Relationship Management:
- Build and maintain strong relationships with key corporate clients, understanding their gifting needs and providing tailored solutions.
- Act as a point of contact for escalated client inquiries and ensure exceptional customer satisfaction.
- Identify upsell and cross-sell opportunities to maximize revenue from existing clients.
- Monitor sales performance against targets, analyzing key metrics and implementing corrective actions when necessary.
- Prepare regular reports detailing sales achievements, pipeline status, and market insights for management review.
Performance Monitoring and Reporting:
Collaboration and Coordination:
- Work closely with internal departments such as operations, logistics, and finance to ensure smooth order processing and delivery.
- Collaborate with the marketing team to develop promotional campaigns and sales collateral that resonate with the target audience
Relevant Experience & Required Skills:
- Flair for good user experience leading to better usability and user interaction across various form factors/devices.
- Ability to empathize with stakeholders and customers alike to deliver "right" solutions.
- Understanding of online services, the Internet, and consumer software markets.
- Appreciation for online games is highly desirable.
- The ability to work in a fast-paced cross-functional team environment is a must.
- Proven ability to create business cases, detailed functional specifications, and wireframes, with an excellent track record of developing and launching online products
Competencies:
- Excellent Communication Skills
- Clarity of Thought (Sequential/logical presentation in explaining a subject matter)
- Adaptability/Flexibility to change (New ideas/ new concepts)
- Creativity (Initiatives for change/ new ideas)
- Excellent analytical and quantitative skills; ability to make decisions backed up by data and metrics.
- Positive, pro-active attitude with a willingness to anticipate and manage change in a highly dynamic environment
Qualification:
- MBA and experience from Ecommerce or Gifting. (4-8 years of experience)
Please send us your CV at careers@fnp.com
Apply Now -
workSr. Manager Sales
Role Overview :
Ferns & Petals (FNP) is the leader and pioneer of the concept of gifting in India. Started in 1994 as a Flower Shop in Delhi, we have now over 430 outlets all over India, delivering happiness across 500+ cities. We also have an international presence in UAE, Singapore, Qatar, Kuwait, etc. with further plans of quick expansion. This position is for the e-commerce division of FNP India, FNP UAE, FNP Singapore (fnp.com, fnp. ae & fnp.sg respectively).
As the Senior Manager of Corporate Sales in the Corporate Gifting department, you will be responsible for developing and executing strategic sales initiatives to maximize revenue growth and market share. You will lead a team of sales professionals, foster strong client relationships, and collaborate with internal departments to ensure the successful delivery of gifting solutions to corporate clients.
Key Responsibilities:
Strategic Planning:
- Develop and implement comprehensive sales strategies to penetrate the corporate gifting market.
- Identify new business opportunities, market trends, and competitor activities to maintain a competitive edge. Set clear sales objectives and create action plans to achieve them.
Sales and Business Development:
- Identify and target potential corporate clients, engaging them with compelling sales presentations and proposals.
- Negotiate terms and close sales deals, adhering to company pricing guidelines and contractual agreements. Collaborate with marketing and product teams to customize gifting solutions that align with client preferences and brand image.
Client Relationship Management:
- Build and maintain strong relationships with key corporate clients, understanding their gifting needs and providing tailored solutions.
- Act as a point of contact for escalated client inquiries and ensure exceptional customer satisfaction. Identify upsell and cross-sell opportunities to maximize revenue from existing clients.
Performance Monitoring and Reporting:
- Monitor sales performance against targets, analyzing key metrics and implementing corrective actions when necessary.
- Prepare regular reports detailing sales achievements, pipeline status, and market insights for management.
Desired Qualification & Experience
- Flair for good user experience leading to better usability and user interaction across various form factors/devices.
- Ability to empathize with stakeholders and customers alike to deliver "right" solutions.
- Understanding of online services, the Internet, and consumer software markets. Appreciation for online games is highly desirable.
- The ability to work in a fast-paced cross-functional team environment is a must.
- Proven ability to create business cases, detailed functional specifications, and wireframes, with an excellent track record of developing and launching online products.
Functional/Leadership Competencies
- Excellent Communication Skills
- Clarity of Thought (Sequential/logical presentation in explaining a subject matter) Adaptability/Flexibility to change (New ideas/ new concepts)
- Creativity (Initiatives for change/ new ideas)
- Excellent analytical and quantitative skills; ability to make decisions backed up by data and metrics.
- Positive, proactive attitude with a willingness to anticipate and manage change in a highly dynamic environment.
Please send us your CV at careers@fnp.com
Apply Now -
workSenior Manager Internal Audit
Key Responsibilities:
- Develop and execute a comprehensive internal audit plan aligned with FNP's objectives and regulatory requirements.
- Lead and supervise a team of auditors, providing guidance, training, and performance feedback.
- Conduct risk assessments to identify areas of potential risk and develop strategies to mitigate these risks.
- Evaluate the effectiveness of internal controls, financial systems, and operational processes.
- Prepare detailed audit reports outlining findings, recommendations, and action plans for improvement.
- Collaborate with cross-functional teams to implement audit recommendations and monitor progress.
- Stay updated on industry best practices, regulatory changes, and emerging risks to adapt audit strategies accordingly.
- Foster a culture of compliance, ethics, and continuous improvement within the organization.
Requirements:
- Chartered Accountancy with 8+ years of exp with E-Commerce /Retail/Manufacturing
- 8+ years of progressive experience in internal auditing, with at least 4 years in a managerial/supervisory role.
- Strong understanding of auditing standards, risk management, and regulatory compliance.
- Excellent leadership, communication, and interpersonal skills to effectively collaborate with stakeholders at all levels.
- Proven ability to develop and execute audit plans, manage a team, and drive process improvements.
- Proficiency in using auditing tools and software for data analysis and reporting.
Preferred Qualifications:
- Experience in retail, e-commerce, or related industries.
- Knowledge of ERP systems and experience in implementing audit automation tools.
- Demonstrated ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
Please send us your CV at careers@fnp.com
Apply Now -
workHead Operations
Job Description:
Company Overview: Ferns N Petals is a leading online platform for gifting solutions, offering a wide range of products including flowers, cakes, plants, personalized gifts, and gift hampers. With a legacy of providing heartfelt gifting experiences, we are now seeking a dynamic and innovative individual to join our team as the Head - Operations.
Position Overview: As a Head - Operations, you will play a crucial role in driving business growth, improving operational efficiency, and ensuring an exceptional customer experience within the retail franchise outlets and company’s dark stores.
Reporting of this role is to the CEO, FNP. Here are the key role expectations from this role:
Key Responsibilities:
Business Development & Strategic Planning:
- Develop and implement comprehensive strategic plans to drive business growth for FOFO retail outlets in alignment with FNP's overall business objectives.
- Identify market trends, competitor activities, and customer preferences to formulate effective business strategies.
Franchise Management:
- Manage relationships with franchise partners, providing guidance and support to ensure adherence to brand standards and operational excellence.
- Collaborate for the selection, onboarding, and ongoing support of franchisees partners.
Darkstore Management & Expansion:
- Alignment and implementation of overall Darkstore operations strategy in alignment with the company's goals & objectives.
- Set performance targets and key performance indicators (KPIs) for dark-store operations.
- Develop and execute a strategic plan for expanding the Darkstore network, while identifying the potential areas to expand the network and assessing the viability of new locations.
- Provide necessary support, guidance, and training to ensure the success of Darkstore with a motto to improve the NPS.
Operational Excellence:
- Oversee day-to-day Retail and Darkstore operations, ensuring compliance with standard operating procedures (SOPs) and FNP brand guidelines.
- Implement best practices to optimize inventory management, staffing levels, and overall operational efficiency.
Sales and Revenue Generation:
- Develop and implement sales strategies to achieve revenue targets for FOFO retail outlets and Darkstore.
- Monitor sales performance, analyze data, and implement corrective measures as needed.
Customer Experience:
- Foster a customer-centric culture by ensuring that FOFO outlets deliver exceptional service and create positive customer experiences.
- Implement feedback mechanisms and drive initiatives to enhance customer satisfaction.
Team Leadership:
- Lead and motivate a cross-functional team, including store managers and staff, to achieve performance targets and uphold brand standards.
- Invest in the professional growth of team members, conducting regular performance assessments, offering feedback, and identifying training needs.
Financial Management:
- Develop and manage budgets for the FOFO business, ensuring cost control and profitability.
- Analyze financial reports and implement strategies to maximize return on investment.
Compliance and Risk Management:
Ensure compliance with legal and regulatory requirements related to retail operations. Identify and mitigate operational risks to protect the interests of the FOFO business and FNP.
Business Development:
- Contributor to Retail function by adding more franchise partners and Adding a Revenue through Targeting New Clients and Managing Key Accounts
- Identify and pursue new business opportunities to expand the corporate gifting client base.
- Negotiate and finalize contracts with corporate clients, ensuring mutually beneficial agreements.
Market Research and Analysis
- Conduct regular market research to stay informed about industry trends, competitor offerings, and customer preferences. Analyze sales data and customer feedback to refine gift selection and improve overall customer satisfaction.
Financial Performance:
- Set and manage budget, forecasting sales, margins, and profitability targets. Analyse financial performance and market trends to identify areas for improvement and growth.
- Drive the achievement of KPI’s related to revenue, profitability, product assortment, and customer satisfaction. Make informed decisions based on data analysis, market insights, and performance metrics to guide the way forward.
Customer Focus:
- Understand client’s preferences, needs and feedback to continuously tailor the product assortment to meet their expectations. Implement strategies to enhance customer satisfaction, loyalty, and retention through high-quality products and exceptional experiences.
Team Leadership:
- Provide leadership, mentorship, and guidance to a team. Foster a culture of collaboration, creativity, and continuous improvement within the corporate sales team. Invest in the professional growth of team members, conducting regular performance assessments, offering feedback, and identifying training needs.
Qualifications and Requirements:
Required Skills:
- Bachelor's degree in Business and Design related field along with MBA is preferred.
- Proven experience in a senior retail management role, demonstrating a track record of success in driving sales and operational excellence
- Ability to work independently in a dynamic, fast-paced environment
- Ability to lead a team, mentor employees, and promote a culture of accountability and ownership
- Ethical, compassionate, and committed to excellence
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions based on current market trends and consumer preferences.
Behavioural Skills:
- Excellent communicator with good negotiation presentation and interpersonal skills with the capacity to build and maintain relationships with key stakeholders.
- Passionate professional & a strategic thinker, who can relate with our existing and future customer’s needs.
- Leadership experience with the ability to motivate and guide a team toward achieving objectives.
Please send us your CV at careers@fnp.com
Apply Now -
workHead Corporate Sales
Role Overview:
Company Overview: Ferns N Petals is a leading online platform for gifting solutions, offering a wide range of products including flowers, cakes, plants, personalized gifts, and gift hampers. With a legacy of providing heartfelt gifting experiences, we are now seeking a dynamic and innovative individual to join our team as the Head- Corporate Sales.
Position Overview: As the Head – Corporate Sales, you will play a pivotal role in the growth and evolution of our corporate gifting offerings, and will be responsible for leading and managing the corporate sales team to drive revenue growth in the corporate gifting segment.
Reporting of this role is to the Global CEO FNP. Here are the key role expectations for a Corporate Sales Head:
Key Responsibilities :
Strategic Planning and Execution:
- Develop and implement a comprehensive sales strategy for the Corporate Gifting vertical, aligning with the overall business objectives.
- Identify market trends, competitor activities, and emerging opportunities to stay ahead in the corporate gifting space.
After Sales Support:
- Oversee the end-to-end sales process, from lead generation to closure, ensuring a seamless customer experience.
- Analyze sales data and performance metrics to make informed decisions and drive continuous improvement.
Business Development:
- Contributor to Corporate Gifting Team by Increasing Customer and Adding a Revenue through Targeting New Clients and Managing Key Accounts
- Identify and pursue new business opportunities to expand the corporate gifting client base.
- Negotiate and finalize contracts with corporate clients, ensuring mutually beneficial agreements.
Client Relationship Management:
- Build and nurture strong relationships with key corporate clients, understanding their gifting needs and providing customized solutions.
- Collaborate with the marketing team to create promotional materials and campaigns that resonate with corporate clients.
Product Curation:
- Stay updated on the latest products and trends in the gifting industry to effectively communicate the value proposition to clients.
- Create curated gift collections that resonate with different occasions, celebrations, and recipient profiles. Collaborate with product development teams to ensure the introduction of innovative and relevant corporate gifting options.
Market Research and Analysis
- Conduct regular market research to stay informed about industry trends, competitor offerings, and customer preferences. Analyze sales data and customer feedback to refine gift selection and improve overall customer satisfaction.
Financial Performance:
- Set and manage budget, forecasting sales, margins, and profitability targets. Analyse financial performance and market trends to identify areas for improvement and growth.
- Drive the achievement of KPI’s related to revenue, profitability, product assortment, and customer satisfaction. Make informed decisions based on data analysis, market insights, and performance metrics to guide the way forward.
Customer Focus:
- Understand client’s preferences, needs and feedback to continuously tailor the product assortment to meet their expectations. Implement strategies to enhance customer satisfaction, loyalty, and retention through high-quality products and exceptional experiences.
Team Leadership:
- Provide leadership, mentorship, and guidance to a team. Foster a culture of collaboration, creativity, and continuous improvement within the corporate sales team. Invest in the professional growth of team members, conducting regular performance assessments, offering feedback, and identifying training needs.
Qualifications and Requirements:
Required Skills:
- Bachelor's degree in Business and Design related field along with MBA is required.
- Strong knowledge of sales marketing principles, and customer service best practices
- Ability to work independently in a dynamic, fast-paced environment
- Ability to lead a team, mentor employees, and promote a culture of accountability and ownership
- Ethical, compassionate, and committed to excellence
- Understanding of the gifting categories will be preferred.
- Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions based on current market trends and consumer preferences in the gifting industry.
Behavioural Skills:
- Excellent communicator with honed marketing, negotiation presentation and interpersonal skills with the capacity to build and maintain relationships with key stakeholders.
- Passionate professional & a strategic thinker, who can relate with our existing and future customer’s needs.
- Should have creative thinking, conceptualization and design skills with a passion for identifying trends and opportunities in the gifting, design and innovation space.
- Leadership experience with the ability to motivate and guide a team toward achieving objectives.
Please send us your CV at careers@fnp.com
Apply Now